[Hiring] WMS Consultant - Manhattan Active WMS Specialist @Fulfillment IQ

Role Description

We are seeking a highly experienced Warehouse Management Systems (WMS) Consultant with deep expertise in Manhattan Active WMS to lead and support a large-scale WMS transformation across our distribution network. This role is both strategic and hands-on, requiring strong technical, functional, and leadership capabilities. You will be responsible for designing, configuring, testing, and deploying Manhattan Active WMS solutions, while also serving as a key consultant between business operations and engineering.

Key Responsibilities

• Lead full-cycle implementations of Manhattan Active WMS across multiple distribution centers.
• Configure and design WMS processes tailored to business needs, including Receiving, Pick, Pack, and Ship workflows.
• Collaborate with stakeholders to gather and document requirements, define system design, and ensure alignment with operational goals.
• Conduct ongoing analysis of supply chain processes to identify opportunities for improvement.
• Create detailed documentation including process flows, use cases, business rules, and system design artifacts.
• Manage project timelines, deliverables, budgets, and performance metrics.
• Support testing strategies and validate functional changes in WMS.
• Provide insights and recommendations to stakeholders on WMS strategy and execution.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field; or equivalent work experience.
• 8+ years of consulting experience in Supply Chain for Retail, or Consumer Goods industries.
• Minimum of 2 full-cycle implementations of Manhattan Active WMS.
• Strong hands-on experience with Manhattan Active WMS and configuration.
• Experience with Manhattan Proactive Extension development.
• Strong working knowledge of standard warehouse processes – receiving, putaway, cross dock, pick/pack and shipping.
• Familiarity with JSON and Postman for API testing and integration.
• Experience with Configuration Director and managing multi-configuration environments.
• Proficiency in Agile methodologies and project execution.
• Excellent communication and stakeholder management skills, including executive-level engagement.
• Strong analytical, problem-solving, and troubleshooting capabilities.

Preferred Qualifications

• Experience with system integration technologies and cloud platforms such as Google Cloud Platform (GCP) and AWS.
• Experience with integration between WMS and business ERP systems.
• Knowledge of distribution center transportation and logistics.
• Experience with Manhattan SCI reporting and analytics tools.

What Success Looks Like in the First 90 Days

• 30 Days In: Gain a clear understanding of the client environment, current WMS setup, and ongoing project scope.
• Familiarize yourself with Manhattan Active WMS configurations, integrations, and key workflows (receiving, putaway, picking, packing, shipping).
• Build strong working relationships with stakeholders across business, operations, and engineering teams.
• Review existing documentation, configurations, and open issues to identify key gaps and improvement opportunities.
• Contribute to initial discussions around requirements, system design, and testing strategies.

• 60 Days In: Drive solution design and participate in configuration and integration planning.
• Lead workshops and design sessions with stakeholders.
• Identify risks, gaps, and optimization opportunities in processes and systems.
• Support SIT/UAT planning and execution readiness.
• Demonstrate progress in implementation milestones and solution alignment.

• 90 Days In: Independently manage end-to-end deliverables for assigned areas within the WMS implementation.
• Successfully support or lead go-live readiness and deployment activities, ensuring a smooth transition to production.
• Provide strategic input on WMS design, integrations, and future enhancements.
• Deliver measurable improvements in process efficiency, system stability, and operational performance.
• Be recognized as a trusted consultant by stakeholders, contributing to both technical execution and business outcomes.

Key Performance Indicators (KPIs)

• Project Delivery: Timely completion of WMS implementations and project milestones.
• System Quality & Stability: Reduction in post-go-live defects and improved system performance.
• Process Efficiency Improvement: Measurable improvements in warehouse operations (productivity, accuracy, cycle time).
• Stakeholder Satisfaction: Positive feedback from business, operations, and technical stakeholders.
• Testing & Go-Live Success: High test case pass rates and smooth go-live with minimal rework.

Benefits

• Comprehensive health and dental coverage for you and your family (region-specific plans).
• Employee wellness programs where applicable.
• Competitive paid time off (PTO), sick leave, and public holidays.
• Flexible leave policies that respect local labor standards.
• Retirement savings programs and employer contributions.
• Dedicated learning and development budget.
• Support for skills development, leadership growth, and career progression.
• Remote and hybrid work options.
• Flexible working hours aligned to role and client needs.
• Equipment and workstation allowances.
• Internet and business travel reimbursements.
• Employee stock options (ESOP), where applicable.
• Team events, meetups, and company offsites.