[Hiring] Windows Desktop Migration Engineer @GSB Solutions

Role Description

We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of Windows desktop migration experience (planning, cutover, validation, and post-migration issue resolution). As a Migration Engineer, you will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end, coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading, engineering, operations, senior management).

Key Responsibilities

• Execute user migrations following the factory playbook, tracking progress and outcomes
• Validate end-user functionality on NDS.Next desktops (e.g. M365 Suite, Firmwide common applications, Business apps from an internal app store, Web applications and line-of-business tools)
• Perform application testing, defect reproduction, and regression checks before and after migration
• Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration. Issues will be routed by the helpdesk team.
• Write clear user updates and technical notes; manage expectations and drive closure
• Provide structured reporting on your assigned workload (status, risks, blockers)

Qualifications

• Strong familiarity with Windows desktop environments and application behavior
• Proficiency in cloud application connectivity (Azure preferred) and access management, including core networking concepts and operational troubleshooting
• Python or Java coding proficiency for automation and diagnostics
• Strong debugging and problem isolation skills (logs, configs, repro steps)
• Strong application testing knowledge (test design, validation, regression mindset)
• Excellent written and verbal communication, including explaining technical issues to non-technical audiences
• Strong personal project management skills (follow process, manage your queue, accurate reporting)

Good-to-Have Skills

• Knowledge of AI-assisted troubleshooting or automation concepts
• Prior application development experience (building, supporting, or modernizing apps)
• Engagement style
• High-volume, user-facing execution with clear daily outcomes
• Works independently within a standardized model, escalating appropriately when needed
• Comfortable partnering across engineering and operations teams

Requirements

• ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).
• If you are a foreigner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.

Job Type

• Remote

Location

• Mexico

Salary

• $80,000 gross

Benefits

• Excellent superior benefits