[Hiring] Website Support Specialist @Genius Agency AI

Role Description

This role requires a hands-on professional capable of quickly diagnosing problems and restoring stable website operations.

• Diagnose and resolve website downtime and performance issues
• Restore and ensure full website functionality
• Identify root causes and recommend long-term preventive solutions
• Implement fixes efficiently while maintaining best practices

Qualifications

• Proven experience in website support, maintenance, and recovery
• Strong understanding of web hosting environments and common website issues
• Ability to work independently and meet established timelines
• Excellent technical and communication skills

Requirements

• Hands-on experience with WordPress
• Familiarity with Wix website platforms
• Experience with server management and hosting providers
• Ability to start immediately is an advantage

Benefits

• Application Process
• Applicants should submit:
• An updated resume
• A 1-minute introduction video
• Please send your application to: [email protected]
• Subject line format: Website Recovery & Support Specialist - [Your Name]

Company Description

Welcome to Global Pacific Support! Global Pacific Support is not just another call center; we are a leader in delivering world-class customer service and support solutions on a global scale.

• Commitment to excellence
• Specialize in 24/7 multilingual customer support, dispatch coordination, and comprehensive service management for clients across various industries
• Driven by innovation, utilizing the latest technology and best practices
• Fostering a collaborative and inclusive work environment
• Investing in employee growth and potential