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VP of Consulting @Servant

[Hiring] VP of Consulting @Servant

Mar 29, 2025 - Servant is hiring a remote VP of Consulting. đź’¸ Salary: unspecified. đź“ŤLocation: USA.

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Role Description

The Vice President of Consulting is responsible for shaping and leading the organization’s strategic advisory and creative services practices, creating a premium client experience, and ensuring execution excellence across our client engagements.

  • Oversee both the consulting and creative teams to deliver strategy-first, high-impact, and creatively driven solutions.
  • Address client challenges such as market visibility, revenue generation, business repositioning, and brand evolution.
  • Build a market-leading advisory function that complements the organization’s product offerings.
  • Enhance the organization’s creative impact and strengthen its reputation for thought leadership and client-centric excellence.

Key Responsibilities and Accountabilities

  • Lead the strategic services, creative services, and project management teams.
  • Develop and refine playbooks, templates, and frameworks that represent the Servant Way of serving customers.
  • Establish best practices for delivering on client requests for visibility, revenue generation, and digital transformation.
  • Define clear roles, performance metrics, and accountability structures to ensure team alignment with the Servant mission.
  • Serve as a day-to-day escalation point for project issues, ensuring efficient resolution.

Client Project Leadership

  • Lead teams to deliver value-driven, actionable strategies supporting client goals.
  • Build strong client relationships as a trusted advisor and maintain long-term partnerships.
  • Represent and amplify the voice of the client within Servant.
  • Maintain a pulse on the health and customer sentiment of all engagements.
  • Forecast escalations and proactively solve issues while identifying upsell/cross-sell opportunities.

Project Management

  • Oversee team that successfully delivers projects, ensuring they meet budget, scope, and timeline requirements.

Strategic & Creative Service Development

  • Build a scalable portfolio of strategic advisory and creative services tailored to client needs.
  • Monitor market needs and proactively shape the team’s skill set through internal development or talent acquisition.

Executive Leadership and Collaboration

  • Function as a member of the Executive Leadership Team, providing direction and decision-making.
  • Own and operationalize the Servant Way of serving customers.
  • Partner across departments to integrate client strategies with technical feasibility.
  • Collaborate with the Executive Leadership Team to streamline cost and operational processes.

Operational and Financial Management

  • Ensure business unit profitability by effectively managing employee downtime.
  • Forecast incoming work via the sales pipeline to ensure talent availability.
  • Proactively source contract services through Servant Talent.
  • Establish KPIs to measure the effectiveness of the Servant Way and track client success.

Direct Participation Expectations

  • Actively involved with customers, maintaining a 50% billability rate.
  • Travel up to 50% to support client relationships, team leadership, and business development activities.

Qualifications

  • 10+ years of leadership experience in management consultancy with a focus on digital transformation.
  • Experience leading high-performing consulting teams and mentoring talent.
  • Ability to translate complex challenges into actionable strategies.
  • Client-focused thought leader known for driving innovation.
  • Desire to serve others and align teams around a vision bigger than themselves.
  • Agile, collaborative, and able to thrive in a start-up environment.
  • Highly comfortable with ambiguity.

Benefits

  • Flexible Remote Work
  • Medical Insurance
  • Employer Matching 401k Plans
  • Flexible Paid Time Off
  • Company Serve Week
  • Remote Stipend

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Back to Remote jobs  >   All others
VP of Consulting @Servant
All others
Salary đź’¸ unspecified
Remote Location
USA
Job Type full-time
Posted Mar 29, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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