[Hiring] Volunteer Interpreter @World Renew

Role Description

World Renew is recruiting volunteers to support interpretation needs across approximately eight or more priority languages to support our Refugee Sponsorship and Resettlement Program (RSRP). These volunteers will help by facilitating communication during newcomer monitoring interviews and play an important role in supporting refugee settlement and ensuring newcomers feel heard, understood, and supported during their journey in Canada.

• Provide verbal interpretation during virtual newcomer monitoring interviews.
• Assist with communication between newcomers and World Renew staff.
• Review interview materials prior to scheduled interviews.
• Support culturally respectful and accurate communication.
• Maintain strict confidentiality of all information shared during interviews.
• Communicate availability and scheduling needs with World Renew staff.

Qualifications

• Fluency in English and at least one of the following languages relevant to newcomer populations (e.g., Arabic, Farsi, Dari, Pashto, Tigrinya, Spanish, Swahili, French, etc.).
• Strong listening and communication skills.
• Respect for cultural, religious, and linguistic diversity.
• The ability to maintain confidentiality and exercise sound judgment.
• Reliable access to a computer, internet connection, and private location for virtual meetings.
• Familiarity with Microsoft Teams or similar virtual meeting platforms.

Requirements

• Translation or interpretation experience (considered an asset).
• Experience working with newcomers, refugees, or immigrant communities (considered an asset).
• Knowledge of refugee sponsorship or settlement services in Canada (considered an asset).

Benefits

• Flexible and remote assignments based on newcomer needs and volunteer availability.
• No minimum commitment required; however, volunteers should be willing to respond to requests in a timely manner when available.

Screening and Pre-Service Requirements

• Reference check.
• Vulnerable Sector Check.
• Confidentiality and Non-Disclosure Agreement (NDA).
• Code of Conduct acknowledgement.
• Completion of any required onboarding, privacy, confidentiality, safeguarding, or role-specific training.

Accessibility and Inclusion

World Renew is committed to building an inclusive and accessible volunteer program. Accommodations are available throughout the volunteer recruitment and onboarding process. Individuals requiring accommodation are encouraged to notify World Renew at any stage of the process so that appropriate arrangements can be made.

Volunteer Status

This is an unpaid volunteer opportunity. Participation in this role does not create an employment relationship with World Renew. Successful volunteers will be matched with newcomer families based on language needs and availability.