[Hiring] Virtual Executive Assistant / Operations Coordinator @Truporch Homes

Role Description

We are seeking a highly organized and proactive Virtual Operations & Administrative Coordinator to play a crucial role in our company's success. This is a unique, combined role where you will act as a logistical and administrative partner to our leadership team and an administrative coordinator for our long-term rental (LTR) portfolio. You will be the central hub for all things related to scheduling, team coordination, and travel, ensuring our executives are effective and our rental operations run smoothly.

Key Responsibilities

• Executive & Team Coordination (approx. 50% of your time):
  • Master Calendar Management: Act as the gatekeeper for the leadership team's calendars, expertly scheduling meetings, resolving conflicts, and ensuring their time is managed efficiently.
  • Travel Planning: Manage and coordinate all domestic travel arrangements for the leadership team, including booking flights, accommodations, rental cars, and creating clear itineraries.
  • Team Coordination Hub: Serve as a central point of coordination for the team, ensuring follow-up on key action items assigned by leadership in Asana and sending out important reminders for deadlines and events.
  • Logistical Support: Handle all administrative logistics for team-wide meetings, company events, and executive travel.
  • Strategic Communication: Manage email correspondence related to scheduling, travel, and team coordination, ensuring timely and professional communication.
• Long-Term Rental (LTR) Portfolio Administration (approx. 50% of your time):
  • Act as the first point of contact for all non-emergency tenant communications, providing outstanding customer service.
  • Proactively manage the entire lease renewal process, contacting tenants 90 days before lease expiration to ensure high retention.
  • When a vacancy occurs, manage the full leasing lifecycle: listing the property, pre-screening applicants, and preparing all lease documentation for final approval.
  • Log, track, and coordinate all non-emergency maintenance requests between tenants and our maintenance team using Asana.
  • Maintain meticulous and up-to-date digital tenant files in Google Drive.
  • Send rent payment reminders and manage the initial follow-up process for any late payments, according to company policy.

Qualifications

• 3-5+ years of proven experience as a Virtual Assistant, Executive Assistant, or Travel/Team Coordinator.
• Experience in real estate is a major plus.
• Highly proficient with Google Workspace (Gmail, Calendar, Drive) and Asana.
• Proven experience arranging complex travel and coordinating schedules for multiple people.
• Exceptional organizational and time-management skills.
• Flawless written and spoken English.
• Understanding of confidentiality and ability to handle sensitive information with discretion.

Requirements

• Anticipate logistical needs and plan accordingly.
• Juggle multiple tasks and priorities without letting anything slip through the cracks.
• Proactively identify potential issues and propose solutions.
• Communicate professionally and empathetically with executives, team members, and tenants.

Benefits

• A competitive salary paid reliably.
• A stable, full-time, long-term position with a growing company.
• An opportunity to become an indispensable part of a dynamic and supportive team.
• The ability to work remotely from the comfort of your home.
• Opportunities for professional growth as the company expands.

How to Apply

IMPORTANT: To be considered for this role, you MUST complete our official application form. Please copy and paste the link below into your browser to begin:

Application Form

Do NOT use the "Apply" button on this website (GoHire). Applications submitted through the job board will not be reviewed. The Google Form is the only way we accept applications for this position. It includes instructions for submitting your resume and DISC profile and allows us to learn more about your specific experience. We look forward to reviewing your submission.