[Hiring] Virtual Assistant – Intake, Lead Qualification & CRM Support @Vertu Agent

Role Description

We are seeking a proactive and detail-oriented Virtual Assistant to support daily operations for a growing law firm. This role goes beyond traditional administrative support—you will help improve lead organization, support intake processes, and assist in the development of CRM workflows and operational efficiency. This is an ideal opportunity for someone who enjoys bringing structure to processes and contributing to more efficient ways of working.

Key Responsibilities

• Support intake and lead qualification processes
• Organize and manage incoming leads within internal systems
• Assist with CRM setup and workflow implementation
• Support daily operational and administrative tasks
• Identify opportunities for efficiency and process improvement

Qualifications

• 1–3 years of experience in administrative support, operations, or virtual assistant roles.
• Experience working with CRM platforms or strong willingness to learn.
• Strong organizational skills with the ability to manage multiple tasks and workflows simultaneously.
• Excellent written and verbal communication skills in English.
• High attention to detail and ability to maintain accurate records and systems.
• Proactive mindset with the ability to identify inefficiencies and suggest improvements.
• Comfortable working independently and managing priorities in a dynamic environment.
• Interest in process optimization and automation tools is a plus.