[Hiring] Vice President, Growth @Biointellisense

Role Description

BioIntelliSense has FDA-cleared technology, published clinical evidence, and live deployments inside large health systems. This newly created role owns what comes next: turning those deployments into enterprise-wide adoption.

You will own the full arc from first customer go-live to system-wide scale — the adoption motion on the unit floor, the executive relationship above it, and the commercial case that funds each expansion. This is a build role. You will define the expansion playbook, hire and lead the commercial account management team that runs it, and carry the revenue that comes with it.

What you will own

• CUSTOMER SCALING THROUGH PROGRAM VALUE
  • Your responsibility will be taking the large inflow of new customers who’ve executed contracts and spearhead from phase 1 go-live through market and eventual system-wide adoption.
  • Own the post-go-live growth end to end: adoption, escalation, expansion, and renewal across the installed base.
  • Build and run a repeatable expansion playbook — the sequence of proof points along key value propositions to the economic, clinical, and operational stakeholders that reliably moves new customers consistently through enterprise deployment.
  • Establish floor-to-executive exception handling for top accounts: define and build the process and organization that harmonizes helps shape the product roadmap, clinical solution design, and key stakeholder management.
  • Be present where care is delivered. This role carries substantial on-site time, including traveling onsite to customers, and cultivating relationships.
• COMMERCIAL OWNERSHIP
  • Carry expansion and renewal commercial targets across the installed base.
  • Lead expansion planning and value proposition delivery. Aligning pro-forma ROI financial models with program design, change management alongside clinical and finance stakeholders at each site.
  • Own executive relationships and the executive business review, including the handoff from new-business sales into the post-sale relationship.
  • Design customer-specific value realization programs — a documented plan tailored to each key account that ties clinical objectives to a phased expansion path and to measurable outcomes.
• BUILDING THE COMMERCIAL ACCOUNT TEAM
  • Hire, build, and lead a commercial account management function from the ground up.
  • Define how that team operates: account coverage model, expansion stage gates, forecast discipline, and the working rhythm with Clinical Success and Implementation.
  • Build and maintain stakeholder maps across every account — clinical, operational, financial, and IT.
• CROSS-FUNCTIONAL LEADERSHIP
  • Partner closely with Clinical and Product teams; you own the final commercial outcome.
  • Be the highest-fidelity source of customer truth in the company.
  • Work with channel and distribution partners to convert partner-sourced opportunity into deployed, expanding accounts.

Qualifications

• Hands-on “player-coach” mentality with 10+ years in commercial roles selling into and expanding within large health systems and integrated delivery networks, including 5+ years in customer-facing roles.
• Demonstrated ownership of a land-and-expand track record in healthcare program adoption.
• Credibility at both ends of the hospital hierarchy.
• Command of hospital economics.
• Experience building a commercial account management or customer success function from an early stage.
• A track record of turning a stalled or at-risk account into an expanding one.
• Rigorous operating discipline: account plans, stakeholder maps, and forecasts that are current, honest, and trusted by the executive team.
• Willingness to travel to customer sites (at least 25% travel to be expected).

Requirements

• Clinical training or background, with direct experience in remote patient monitoring, continuous monitoring, clinical surveillance, virtual nursing, or hospital-at-home.
• Deep operational fluency in inpatient nursing workflow.
• Experience selling with or through a large medical device channel partner.
• You have built a value realization or customer outcomes practice that translated clinical results into commercial expansion.
• Familiarity with the reimbursement landscape for remote monitoring, including RPM and RTM coding.
• Experience standing up a clinical command center or centralized monitoring operation.

Benefits

• Robust Medical, Dental and Vision Plans
• STD, LTD, Insurance Plans
• HSA and Flexible Spending Accounts
• Safe Harbor 401(k) Plan with 3% Employer Contribution with immediate vesting
• FlexVTO (flexible vacation plans), Paid Sick Leave, 11 Company Holidays
• Home Office Benefits Stipend for Fully Remote Roles