[Hiring] Verifications Specialist @CrewBloom

Role Description

We are looking for a Verification Specialist to act as an extension of our team, verifying employment, education, professional references, and license status for job applicants on behalf of our clients. This is a remote, phone-heavy role.

• Make daily outbound calls to verify education, employment, and references provided by job applicants
• Review and complete verification requests ordered by clients
• Research to determine next steps for verifying information
• Conduct internet research to verify education and employment information
• Email businesses, schools, and professional organizations to verify applicant information
• Interview professional references to assess applicants' previous work history
• Answer inbound calls on a multi-line phone system for the Verifications Department
• Meet team productivity and accuracy standards
• Handle Verifications team administrative tasks, including file triage, mass texting/emailing, and monitoring the group inbox
• Perform other duties as assigned

Qualifications

• High School Diploma or equivalent
• 1+ year of experience in an office setting
• At least 1 year of experience in U.S. domestic background screening
• Strong phone presence with a professional demeanor
• Strong verbal and written communication skills, with the ability to adjust communication style to the audience
• Working knowledge of G-Suite and Microsoft Office products
• Ability to navigate multiple windows/browsers with ease and perform extensive internet research
• Typing speed of 45 WPM
• Ability to learn new software quickly and use systems accurately
• Ability to maintain regular and punctual attendance
• Ability to thrive in a fast-paced, changing environment
• Problem-solving mindset focused on creating solutions
• Able to work independently and as part of a team
• Ability to sit and be on the phone for extended periods

Benefits

• Work-life balance: Enjoy your free time with no nights or weekends, paid holidays, and paid time off starting on your first day
• Health: Save money on insurance with paid insurance premiums
• Growth: Continue to learn with continuous education, career pathing, and ongoing training. You won’t stall here, growth is part of our success
• Outstanding Culture: In our remote work environment, we prioritize team-building through engaging meetings and events, including town halls, Office Olympics, and culture conversations