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UX Research Coordinator
@Levelup
[Hiring] UX Research Coordinator @Levelup
Apr 06, 2025 - Levelup is hiring a remote UX Research Coordinator. 💸 Salary: unspecified. 📍Location: Philippines.
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Role Description
We are seeking a highly motivated and organized UX Research Coordinator to join our dynamic research team. In this role, you will support a growing team of researchers, product managers, and designers by sourcing and screening participants, managing logistics, and ensuring that research projects run smoothly.
- Collaborate with researchers to understand participant profiles and source candidates who meet research requirements using tools like BigQuery, Looker, and Pendo.
- Conduct screening surveys and phone interviews with potential participants to confirm eligibility for the study.
- Manage participant communications, including sending invitations and scheduling research sessions.
- Handle participant compensation, including determining appropriate payment amounts, issuing payments, and managing the research budget.
- Track participant incentive spending and alert the team if costs are approaching or exceeding the budget.
- Work with external partners when necessary to source non-customer participants.
- Provide administrative and operational support to up to 5 researchers, as well as product managers and design teams.
- Work closely with cross-functional teams to refine participant criteria and adjust sourcing strategies as needed.
- Assist with additional research operations tasks as necessary to ensure smooth project execution.
- Schedule research sessions and manage logistical details to ensure that research runs according to plan and on time.
- Adapt to shifting priorities and manage multiple tasks in a fast-paced environment.
- Track and document participant data accurately to ensure all records are maintained for research analysis.
- Assist with reporting and ensure that participant data is accessible and organized for the research team.
Qualifications
- Bachelor’s degree in Psychology, Social Sciences, Research, UX, or a related field.
- Previous experience in research operations, recruitment, or participant sourcing is a plus, but not required.
- Excellent written and verbal communication skills to engage with participants, team members, and stakeholders effectively.
- Ability to navigate complex or ambiguous sourcing challenges and think critically to resolve issues.
- Willingness to learn and use data systems (such as BigQuery, Looker, and Pendo) for participant sourcing. Experience with these tools is a plus.
- Strong ability to manage and document participant data and research budgets accurately.
- Ability to work in a reactive, fast-paced environment, managing multiple tasks and adjusting priorities as needed.
Requirements
- A basic understanding of UX or product research principles.
- Experience with budgeting and participant compensation management.
- Prior experience working in research operations or supporting research teams is an advantage.
Benefits
- Fully remote work setup
- Equipment provided
- Paid training
- Night shift or afternoon shift
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| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
unspecified
|
Remote
Location
Philippines
|
|
Job Type
full-time
|
Posted
Apr 06, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
