[Hiring] Urdu Language Expert @Welo Global

Role Description

We are seeking an experienced and highly skilled Language Expert – Urdu (Pakistan) to join our team. The ideal candidate will possess a strong linguistic background, expertise in the Urdu-Pakistan language, and the ability to lead projects with a focus on quality and efficiency. The Language Expert will oversee linguistic tasks, manage quality assurance, and provide mentorship to linguists while ensuring the delivery of high-quality language services. The applicant should be a native Pakistani National who understands the language in-depth, knows the cultural nuances of the language, and has excellent command over English-US, both verbal and written.

Responsibility

• Linguistic tasks:
  • Perform LQA reviews, adhering to quality guidelines and production timelines.
  • Handle arbitrations and drive linguistic consensus for optimal results.
  • Perform glossary and TM updates within Smartling environment, following the guidelines provided by the quality team.
  • Handle Client review (from non-linguists) feedback exchange and implementation.
  • Process linguistic feedback from QA testing and implement changes as needed.
  • Provide linguistic and cultural consultation as requested by the client.
• Quality Management tasks:
  • Liaise with Language Specialist and translation teams (via emails & meetings) to share constructive feedback and drive overall language quality improvement.
  • Liaise with client stakeholders (via emails & meetings) to discuss linguistic matters and offer consultation in a clear & well-substantiated manner.
  • Maintain reference materials, training documentation, and meeting notes.
  • Answer linguistic queries adhering to outlined query management processes.
  • Proactively monitor language quality performance via LQA report, take action to address issues in a timely manner, and flag quality risks to the quality team.
  • Work on internal and external RCAs and QIPs, as instructed by the quality team.
  • Proactively assess and suggest asset improvements, considering their impact on end users as well as the associated effort (time & cost).
  • Critically prioritize and track QM tasks based on urgency, impact, and client needs, adhering to relevant guidelines and designated time allocation.

Qualifications

• A Bachelor’s degree in Linguistics, Translation Studies, Language Arts, or a related field.
• Minimum 5 years of professional experience in translation, localization, or linguistic services.
• At least 2 years of experience as a Language Lead or in a Senior Linguist position.
• Native or near-native proficiency in Urdu-Pakistan, with excellent command of English (additional language proficiency is a plus).
• Familiarity with translation and localization tools (e.g., CAT tools, TMS systems).
• Strong knowledge of linguistic quality assurance processes.
• Exceptional attention to detail and problem-solving skills.
• Excellent communication and leadership abilities.
• Ability to work collaboratively in a multicultural environment.

Requirements

• Experience working in the localization/translation industry for global Music Service provider.
• Knowledge of Pakistani cultural and regional linguistic nuances.
• Certification in translation or localization tools is an advantage.
• The candidate must be flexible to work on any type of content (including sensitive content), music, video, genre, domain, etc.

Benefits

• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
• These tools assist our recruitment team but do not replace human judgment.
• Final hiring decisions are ultimately made by humans.
• If you would like more information about how your data is processed, please contact us.