[Hiring] Transportation Specialist @Cencora

Role Description

Under general direction of the Corporate Transportation Manager, responsible for analyzing the effectiveness of existing Transportation processes and customer delivery for all aspects of transportation including but not limited to:

• Parcel
• LTL (less than truckload)
• FTL (full truckload)
• Carrier deliveries at local, regional, and national impact

Ensures carrier performance and Cencora objectives are aligned. Recommends and contributes to improved strategies in order to reduce cost as a result of these efforts. Supports transportation directors and managers through direction of Corporate Transportation initiatives.

• Works closely with carrier partners, forward distribution centers, and Cencora corporate departments to manage any issues related to claims, payment, delivery issues, and related needs.
• Lead efforts relating to holiday closures including customer notifications, routing, and timelines.
• Monitors shipment statuses of all daily outbound shipments.
• Works closely with carrier dispatch, forward distribution centers, Cencora corporate departments, and sales in resolving issues and/or answers questions relative to delivery.
• Develops SOPs that ensure all carriers follow the proper policies and procedures when delivering end mile customer orders.
• Develops and maintains dashboard that will analyze daily/weekly/monthly transportation KPIs (key performance indicators).
• Audits carrier invoices against contract terms and approves transportation invoices for payment.
• Works closely with carrier partners, forward distribution centers, and Cencora corporate departments to manage/resolve any issues related to claims.
• Works with carriers and Transportation Manager as needed to improve various aspects of performance, to be managed and reported by carrier scorecard.
• Proficient in data acquisition from various Enterprise Client Relationship or Transportation Management systems which include but not limited to: WMS, SAP, TMS PKMS, IBS and other systems or data sources as needed or added.
• Analyzes and performs freight & lane characteristics to ensure the optimal carriers are used for end mile delivery.
• Provide analysis and data in preparation for carrier quarterly business reviews.
• Train in the solutions designed to manage the processes necessary to support the Enterprise Transportation Network.
• Works to continuously improve business processes and designs by developing and providing data that results in the implementation of initiatives that reduce cost, improve effectiveness, and improves the quality or magnitude of the end result.
• Onboards new carriers and technology partners as needed.
• Compiles data from various Cencora Corporation Client Relationship or Transportation Management systems which include but not limited to: CSP, EEM, SAP, any future TMS, and other systems or data sources as needed or added.
• Evaluates business processes and designs, develops and provides data that assists in the implementation of improvements that reduce cost, improve effectiveness, and improves the quality or magnitude of the end result.
• Examines transportation network delivery accuracy and recommends line volume shift between distribution centers to improve service levels.
• Develop transportation related databases as required for specific business needs.
• Develop and analyze daily/weekly/monthly transportation KPIs (key performance indicators). FTL and LTL (Full/Less Than Truckload) planning, forecasting, freight and lane characteristics to effectively select optimal carrier and mode of shipments.
• Manages contracts, depot address, and depot inspection database for all carriers.
• Create/prepare and gather data and requirements for transportation request for proposals (RFPs) and carrier conversions.
• Creates and manages multiple RFP playbooks, multiple conversion playbooks and associated project plans coordinating activities between Corporate Transportation, DC (distribution center) management, and Carrier(s).
• Monitor transportation vendor compliance with global contracts.
• Develops new solutions to various challenges Cencora faces as it relates to the distribution of product to external and internal customers, meeting business objectives.
• Trains others in the solutions designed to manage the processes necessary to support the distribution operations.
• Performs small package rate and service analyses on a weekly basis.
• Performs LTL rate and service analysis on a weekly basis.
• Analyzed and performed freight & lane characteristics to effectively select the optimal carrier and mode for a shipment.
• Provide analysis and data for Transportation Manager divisional quarterly business reviews.
• Interacts with carriers and Transportation Managers to improve service reporting ability.
• Updates internal transportation website as needed.
• Manage and update Parcel cost savings tracker.
• Responsible for ensuring pricing is applied correctly and incentives are received accordingly.
• Organizes/Manages/Maintains account set ups to ensure consistency and easily identifiable spend by account.
• Identify opportunities for consolidation of shipments across all transportation modes.
• Ability to prepare swim lane and process flow documents and communicate effectively to various business groups.
• Upon direction from Transportation Managers; prepare uploads for areas of CSP rating, SAP routing, SAP ship condition, customer rating groups, and customer delivery time zones.
• Manage new customer group additions alongside Transportation Managers, Sales, Operations Integration, and other internal and external groups.
• Provide financial analysis of market pricing for geographical regions to identify potential areas for RFPs to reduce spend and improve service.
• Responsible for providing KPI metrics for each Region/DC by carrier on a scheduled basis leveraging Cencora systems and carrier data sources.
• Responsible for maintaining data integrity and interfaces with Cencora carrier systems and EEM.
• On-boards new carriers and technology partners.

Qualifications

• Bachelor's degree in logistics, supply chain management, transportation, operations management, business administration, or a related field, or equivalent combination of experience and education.

Requirements

• 2+ years of experience in logistics, transportation, warehouse operations, air freight operations, supply chain operations, or a related field required.
• Certification in logistics, supply chain, workplace safety, or program management, or equivalent preferred.
• Exposure to courier industry and/or pool distribution environments helpful, small package, LTL, and TL experience a plus.

Skills & Knowledge

• Ability to communicate effectively both orally and in writing.
• Knowledge of Cencora policies, programs & services and products.
• Strong interpersonal skills.
• Excellent negotiating skills.
• Strong analytical skills.
• Strong mathematical skills.
• Strong organizational skills; attention to detail.
• Ability to implement processes resulting in satisfactory audit practices.
• Strong computer skills in order to operate effectively with company systems and programs; knowledge of Microsoft Word, Excel, Access, PowerPoint, and Outlook.
• Knowledge of automated freight pay and audit processes.
• Good analytical, conceptual and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions.
• Proficiency with project management tools such as Microsoft Project, Excel, and Word.
• Required knowledge and proficiency with Microsoft Access including database creation, importing tables, queries, macros, forms, and reporting.

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Variety of training programs and professional development resources.
• Opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.