[Hiring] Ecommerce Demand Planner @Skylight

Role Description

In this role you’ll build, own, and improve the demand forecast for Skylight’s ecommerce business: Amazon and DTC, in the US and internationally. You’ll turn performance signals (traffic, conversion, in-stock levels, pricing, promotions) and consumer signals (macro trends and our own customer behavior) into SKU- and channel-level demand plans for Skylight Calendar, Frame, and Buddy. You’ll sit between Commercial, Finance, and Supply Planning so forecasts reflect our pricing and promotional strategy and give Supply Planning what it needs to buy and replenish. You’ll also help shape how we plan as we build out our Demand Planning tool in Pigment.

Responsibilities

• Develop and maintain the bottom-up forecast model for DTC and Amazon globally, covering both US and INTL.
• Own SKU- and channel-level demand forecasts for Calendar, Frame, and Buddy, translating market and operational indicators into SKU-level demand and revenue projections.
• Amazon: account for Buy Box performance, deal events, advertising, and inventory availability.
• DTC: account for traffic, conversion, marketing plans, and the promotional calendar.
• Work with Commercial counterparts to understand promotional and pricing strategy, and reflect that strategy in the demand forecast by quantifying the impact of each promotion and price change on demand.
• Forecast new product and variant launches for ecommerce, including ramps and phase-outs, working with Commercial on launch plans and timing.
• Align with Commercial and Finance on the revenue plan, and provide the demand forecast that informs the marketing spend budget.
• Partner with the Retail Demand Planner and take the retail forecast and performance into account in the ecommerce forecast, factoring in its potential impact on ecommerce demand.
• Work with Supply Planning on inventory challenges and opportunities. You own the demand signal, and Supply Planning owns purchasing and replenishment.
• Support the monthly S&OP forecast cadence: prepare and present forecast accuracy, forecast vs. actual analyses, identify risks and upside opportunities, and document assumptions and scenarios.
• Keep a log of demand assumptions and of adjustments to historical actuals (stock-outs, Buy Box issues, price changes), separating baseline from promotional demand.
• Build scenario plans when inputs change, such as pricing or assortment.
• Support the build and adoption of Pigment for demand planning, and keep improving our models, dashboards, and process.

Qualifications

• 4-7 years of experience in demand planning, revenue forecasting, analytics or similar for physical products, ideally in an omnichannel company.
• Hands-on experience forecasting Amazon and DTC, and how stock-outs, Buy Box loss, and price changes distort history.
• Strong forecasting fundamentals (seasonality, time-series methods, promotional lift) and advanced Excel or Google Sheets.
• Comfort working with data in BI tools (Omni, Looker, Tableau, or similar) to analyze performance and build reports.
• A track record of partnering with Commercial, Marketing, Finance, and Supply Chain, and communicating the story behind the numbers.
• Bachelor’s degree in Operations, Supply Chain, Finance, Economics, Analytics, or similar.
• Entrepreneurial mindset: comfortable with ambiguity, ownership, and continuous improvement.

Nice to Haves

• Experience with Pigment or a similar planning platform (Anaplan, o9, Kinaxis).
• Experience with international or multi-region ecommerce forecasting.
• Experience forecasting new product launches, ideally consumer hardware with strong holiday seasonality.
• Experience with S&OP or monthly demand review processes, and with an ERP such as NetSuite.

Benefits

• Competitive Salary + Equity Package
• 401K matching
• Wellness, learning, and home-office budgets
• Health, Dental & Vision Medical Plans
• Tremendous autonomy to set the direction of your work
• Unlimited PTO
• Company holidays on the first Friday of every month (Excluding November, December, and January)

Our Commitment

We value diverse experiences, backgrounds, and perspectives—and we hire kind, thoughtful people who care deeply about their work. If you're reading this and think, “I don’t check every box,” but still feel excited about the role: Apply. We want to hear from you.

Equal Employment Opportunity

Skylight is an equal opportunity employer committed to building a diverse and inclusive team. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by applicable federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, Skylight will consider for employment qualified applicants with arrest and conviction records.