[Hiring] Transaction Monitoring Analyst @Moniepoint

Role Description

The Transaction Monitoring Analyst will work under the guidance of the Lead, Fraud Solutions Management to detect and prevent fraudulent/suspicious transactions from customers’ accounts. Transaction Monitoring Officers will work collaboratively with the fraud prevention officers and fraud investigation and prosecution officers to ensure that fraud risks are effectively managed.

• Monitor and review transaction alerts generated by fraud monitoring systems in real time.
• Investigate suspicious, fraudulent, or unusual transaction patterns across customer accounts.
• Apply risk-based judgement to determine appropriate actions, including escalation, restriction, reclassification, or closure of accounts.
• Draft, review, and recommend Suspicious Transaction/Activity Reports (STR/SARs) in line with regulatory requirements.
• Place and manage account restrictions or liens where fraud or risk is identified.
• Engage customers, relationship managers, internal stakeholders, and external financial institutions to obtain required information (RFIs).
• Document investigations clearly and maintain accurate audit trails in case management systems.
• Meet defined Service Level Agreements (SLAs) and quality standards for case resolution.
• Collaborate with Fraud, AML, NIP Team, and Product teams on investigations and system improvements.
• Participate in quality assurance reviews, audits, and regulatory examinations.
• Communicate fraudulent outflows/inflows to the Fraud Investigation & Prosecution Team for detailed investigation.
• Stay informed on emerging fraud typologies, regulatory updates, and industry best practices.

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, Law, or a related field.
• Knowledge of local and international AML/CFT regulations.
• Relevant certifications (e.g., CAMS, CFE, DCP) are an added advantage.

Requirements

• 3 - 4 years experience in transaction monitoring, compliance, fraud investigation or fraud examination, customer service with proficiency in using fraud detection software and tools in Banking, Finance, Insurance or FinTech industries. A combination of any two or more experience(s) is a strong advantage.

Competencies

• Strong understanding of payment transaction trends and account statement analysis.
• An excellent team player, target driven, and highly motivated.
• Excellent analytical and problem-solving skills.
• Excellent understanding of transaction routing and processing.
• Strong verbal, speaking and written communication and interpersonal skills.
• Excellent time management skills.
• Knowledge of banking or FinTech industry regulations or standards may be necessary.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• A technical panel interview with Department Leads.
• A behavioral and technical interview with a member of the Executive team.