[Hiring] Trade and Customs Consultant @The Chartered Institute of Export & International Trade.

Role Description

The main function of this role is to support the Trader Support Service (TSS) service delivery ensuring all customs queries relating to Import/Export in Northern Ireland are dealt with in a timely manner.

• Provide specialist customs and trade knowledge to support delivery of the Trader Support Service (TSS).
• Knowledge requirements will cover the trader, carrier and intermediary communities in Northern Ireland and Great Britain.
• Client engagement virtual and face to face.
• Identify trading principles on commodity code checks, valuation of goods for customs purposes, rules of origin (preferential and non-preferential), the trade tariff, VAT implications and use of customs authorisations and procedures.
• Manage, investigate and resolve escalated enquiries including but not limited to:
  • Incomplete customs and safety & security declarations.
  • Incomplete declaration documentation.
  • Specific requirements for goods carried such as goods subject to Sanitary and Phytosanitary (SPS) checks.
  • Excise goods.
  • Goods requiring licenses.
  • Goods subject to special procedures.
• Ensure learnings from client engagement is shared with Managers and colleagues in order that learning, knowledge sharing and training materials reflect the nature of client enquiries.
• Provide a summary of any additional support required by specific traders.
• Support in the achievement of the Team KPI targets.
• Act as an ambassador for the function and the organisation in terms of diligent and ethical conduct and performance.
• Provide support for specific projects where required.
• Communicate in an articulate, professional and informed manner across all levels of the business, both internally and externally.
• Maintain the integrity of the business through the accurate and timely recording of all relevant data.
• Undertake any other reasonable duties commensurate with a changing environment and a proactive business function.

Qualifications

• In depth experience in understanding and applying customs and trade legislation.
• Detailed knowledge of the issues around the technical movement of goods into and out of Northern Ireland.
• Strong knowledge and application of customs and international trade legislation.
• Working knowledge of the UK Tariff and commodity codes.
• Working knowledge of Customs Procedure Codes (CPCs).
• A strong understanding of customs compliance requirements and customs legislation.
• Experience completing or instructing completion of customs entries.
• Experience using freight and/or customs declaration systems (CDS).
• Strong knowledge of customs documentation requirements.
• Good attention to detail and problem-solving skills.
• Excellent communication skills - verbal and written.
• Experience creating learning content (preferably using Microsoft PowerPoint).
• A professional qualification in customs or trade preferable.

Benefits

• 36.5 hours per week including 4pm Friday finish.
• 25 days annual leave (pro-rata) and day off for your birthday too.
• Annual performance-related bonus.
• Employee Assistance Programme (EAP).
• Private healthcare including Optician/Dental costs.
• Life Assurance (Salary x4).
• Personalised training.
• A range of discounts for shopping, holidays and cinema attendance.
• Free breakfast in Peterborough.
• 2 days volunteering a year.