[Hiring] Title Order Entry Coordinator @CRC Group

Role Description

Join our team! Successful and leading title insurance agency seeks a highly self-motivated, detail-oriented, and experienced Title Order Entry Coordinator with a positive attitude to be a part of our team. Qualified candidates must be highly detail-oriented and have the ability to effectively multitask with excellent verbal and written communication skills.

The Title Order Entry Coordinator is responsible for the intake, review and setup of residential and commercial title insurance transactions. This role serves as a liaison between external clients, internal sales and operations teams, and the Orders/Vendor Management team to ensure that new orders are timely and accurately entered into the title production system.

Key Responsibilities

• Monitor shared inboxes or order intake queues for new title requests
• Carefully review contracts, loan documents, property information, and other real estate documentation to ensure order details are complete and consistent before entry
• Identify discrepancies between the order request and supporting documentation and escalate urgent, incomplete, or complex order requests according to department guidelines
• Follow established intake procedures, naming conventions, and documentation standards to accurately enter all necessary order data into the title production system
• Upload and organize supporting documents such as purchase contracts, loan agreements, deeds, surveys, closing instructions, and related real estate documents
• Communicate professionally with clients and internal teams to resolve missing or conflicting information
• Monitor new order pipelines proactively, resolving delays, issues, or data discrepancies as quickly as possible

Qualifications

• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Ability to manage a steady volume of email-based requests
• Ability to prioritize competing tasks in a deadline-driven environment
• 3+ years of administrative experience, preferably in the real estate or title industry
• Knowledge of SoftPro Select a plus
• Ability to communicate effectively (written and verbal)
• Reliable, accountable, and able to complete work accurately within established timelines
• Professional customer-service mindset when communicating with clients and internal teams
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Employer Paid Life insurance
• Employer Paid LTD
• Paid Time Off
• 401(k)
• 401(k) Employer Match
• Flexible Spending Account
• Health Savings Account
• Employee Assistance Program