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Therapist Enablement Specialist
@Lunaphysicaltherapy
[Hiring] Therapist Enablement Specialist @Lunaphysicaltherapy
Mar 26, 2025 - Lunaphysicaltherapy is hiring a remote Therapist Enablement Specialist. 💸 Salary: unspecified. 📍Location: USA.
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Role Description
As a Therapist Enablement Specialist, you'll empower our PT network by ensuring they have the tools and support to deliver exceptional patient care. You will play a vital role in delivering a world-class experience for therapists and improving overall clinical services.
- Monitor therapist performance and provide feedback to ensure adherence to Luna best practices.
- Develop resources and lead initiatives to help Luna PT’s leverage all of the powerful tools available to them to deliver exceptional patient care.
- Ensure timely access to clinical support for all new Luna therapists.
- Execute Therapist Enablement workflows to improve therapist performance on key metrics and propose/implement new processes to drive clinical best practices.
- Collaborate and coordinate with cross-functional Luna teams to ensure therapist success.
- Generate and be responsible for monthly metrics of Therapist Enablement.
- Create and contribute to a culture of exceptional customer service by continually exceeding our therapist expectations.
- Maintain a respectful, professional, friendly, and welcoming relationship with all Luna physical therapists, patients, staff, medical and non-medical professionals, and vendors.
- Gather and provide process improvement feedback from patients and therapists.
- Leverage a data driven approach to guide therapist outreach and measure success.
- Communicate via phone calls to therapists as needed.
- Be an active participant and provide proactive feedback, identify gaps and opportunities to allow scaling and consistency of Therapist Enablement workflows.
- Perform other duties as assigned.
Qualifications
- 3+ years of experience as a Physical Therapist Assistant; a background in clinical data is a plus.
- Positive, self-motivated attitude with a strong drive to succeed.
- Excellent verbal and written communication skills.
- Detail-oriented with a clear focus on achieving goals.
- Proficient in G-Suite (Google Docs, Google Sheets).
- Eagerness to learn, implement feedback, and continuously improve your skills.
Benefits
- Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy.
- Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna.
- Full time remote position.
- Paid Time Off with holiday.
- Medical, dental & vision on the first of the month following start date.
- Company-paid life insurance, and much more!
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
