[Hiring] Temporary System Configuration Coordinator @Dragonfly Health

Role Description

Configure and maintain client and provider contract information, equipment pricing, and billing terms within our order management system to ensure accurate invoicing and ordering capabilities.

• Support Contracting, Implementation, Client Services, and Billing teams by ensuring system configurations align with established contract terms and business requirements.
• Review client and provider contracts, including pricing agreements, renewal dates, and service amendments, while assisting with fee schedule creation and updates.
• Maintain accurate system records by adding and updating client, provider, and partner information to support new contracts and ongoing business relationships.
• Manage and update equipment catalogs to ensure product availability, pricing, and related information remain current and accurate.
• Analyze data, identify discrepancies, and collaborate with internal teams to resolve configuration issues and improve operational efficiency.

Qualifications

• High school diploma or equivalent required.
• Experience in administrative support, data entry, billing, business operations, or data analysis preferred.
• Experience in durable medical equipment (DME), hospice, pharmacy, managed care, or a related healthcare services environment is strongly preferred.
• Familiarity with contracting, procurement, pricing structures, or order management systems is a plus.
• Intermediate to advanced Microsoft Excel skills, with the ability to organize, analyze, and present data accurately.
• Strong analytical and problem-solving abilities, with exceptional attention to detail and accuracy.
• Excellent organizational, time management, and communication skills, with the ability to manage multiple priorities and collaborate across departments.
• A proactive, self-directed approach to work, with a commitment to professionalism, confidentiality, and maintaining accurate business records.

Requirements

• Accurate system configuration is the foundation of efficient operations, reliable billing, and a seamless experience for our healthcare partners.
• The System Configuration Coordinator helps ensure that contracted pricing, equipment catalogs, and client information are maintained correctly.
• Your attention to detail and commitment to accuracy will directly support operational efficiency.
• Strengthen relationships with our clients and providers, ensuring our healthcare partners can focus on what matters most: providing exceptional patient care.

Benefits

• Competitive Pay $20.00 per hour
• Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.)
• Growth Opportunity and Career Advancement
• Agile and Adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care