[Hiring] Telecommunications Installation Engineer @SoundHR LTD

Role Description

We are launching new opportunities for Self Employed Telecom Engineers. Do you like working autonomously, have your own van (must be silver or white, with no livery and no more than 5 years old), appropriate tools and excel in or feel you would like a career change into the in-home installation aspect of Telecoms? Would you like to take ownership of your income and receive payment on a pay per job basis? Then this may just be the role you will thrive under.

Founded in the Scottish Borders, the company operates nationwide, covering 100% of the UK. Our vision is to be the service provider of choice for field engineering and managed services to the telecoms and the ISP industries. Working with the top 6 internet providers in the UK, we have won awards for our growth and service excellence.

• To manage our resource, you will be provided with a rota pattern aligned to your availability (must be able to commit to days or half days at least 2 weeks in advance).
• Troubleshooting and diagnostics to determine the problem and provide a solution within customers’ homes.
• Optimising customers in-home set up to get the best internet speeds and ensure they understand their products which might include digital TV services.
• Good attention to detail in completing your workflows daily so we pass the correct information back to our clients and so we effectively manage our stock.
• Take ownership of your day with support from our Service Centre agents.

Qualifications

• You will be friendly, customer focused and desire to resolve connectivity issues.
• You must be interested in broadband, telephony and digital TV technology and set up.
• You will be a team player, working with the wider team and our clients on a daily basis.
• You will be hard working and flexible to take on our planned and unplanned workload.

Benefits

• Step into a career within field based engineering.
• Comprehensive training: with our trainers in Stevenage; buddying with our field teams and online through our learning application, where required.
• Part of a team who are passionate about doing a great job every day, regular communication, and recognition for a good job.
• Paid per job from £18.25 - £23.00.