[Hiring] Technician, Office work and operations @Desjardins

Role Description

Temporary position for 12 months. As an office work and operations technician, you provide administrative and operational support to the organization. You strive to maximize operational profitability and productivity by adapting procedures and equipment. This may include working in one or more sub-specialties, such as:

• Data entry
• Data processing
• Verification of database data integrity

You serve as a technical expert and provide discipline-specific support for your unit’s activities, initiatives, and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management, and data processing.

You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible. You serve as a resource person for your unit’s activities.

• Provide technical support for projects and complex operational issues
• Carry out specialized technical studies, research, and analysis
• Serve as a resource person for the submission of solutions and action plans
• Roll out and maintain software and manual and automated processes
• Train users
• Prepare technical notes to enhance the skills and knowledge of users and their teams
• Help practitioners follow your unit’s standards and processes and use its business solutions, tools, and systems
• Support your unit’s continuous improvement

Qualifications

• College diploma in a related field
• A minimum of three years of relevant experience
• Knowledge of French is required
• Other combinations of qualifications and relevant experience may be considered

Requirements

• Action oriented
• Ambiguity
• Communicates effectively
• Customer Focus
• Decision quality
• Differences
• Interpersonal Savvy
• Nimble learning
• Situational adaptability

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

Company Description

At Desjardins, we believe in equity, diversity, and inclusion. We're committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients, and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!