[Hiring] Technical Writer @Cistel Technology Inc.

Role Description

The Integrated Technical Services (ITS) Directorate of the Canadian Coast Guard (CCG) is responsible for the overall management and provision of CCG physical assets in support of CCG programs and clients.

This role involves:

• Drafting an updated Service Levels Agreement (SLA) pertaining to the Aids to Navigation (AtoN) between CCG Fleet and Maritime Services (FMS) and ITS.
• Addressing findings of the Shore-based Asset Readiness (SBAR) Evaluation Report.
• Supporting the delivery of requirements and responsibilities associated with the drafting of supporting documents for the new SLA with CCG F&MS.

Qualifications

• Minimum of 60 months of experience preparing, drafting, and reviewing project documentation including Service Level Agreements (SLA) or Memorandums of Understanding (MOU).
• Minimum of 24 months experience developing and delivering briefing material for Senior executives on the status of work.

Requirements

• Provide weekly status updates as reporting will be required updating a project schedule (e.g. Gantt Chart).
• Establish and publish the standard methodology for the prioritization of shore-based asset maintenance.
• Consult the regions and internal stakeholders in the development of performance targets for AtoN Service’s assets.
• Review, provide feedback, and approve deliverables in a timely manner.
• Provide Technical and functional advice to the MCI Asset Class Manager on all matters of project management and engineering practices relating to marine and maritime assets.
• Maintain close liaison and consultation on a regular basis with FMS and Regional MCI Superintendents on issues affecting drafting the deliverables.
• Apply project management practices and techniques of drafting the deliverables.
• Anticipate trends and developments affecting the deliverables for AtoN.
• Provide interpretation, advice, and recommendation to members of the technical community with regard to deliverables.