[Hiring] Technical Programmatic Ad Operations Specialist @PatientPoint

Role Description

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Reporting to the VP, Campaign Management & Yield Optimization, the Technical Programmatic Ad Operations Specialist is responsible for the successful execution of campaigns across multiple product lines and content management systems, ensuring programmatic advertising campaigns are implemented accurately and on time. This individual will have a strong attention to detail, be flexible, be able to manage constantly changing deadlines/requirements, and work in a fast-paced cross-functional environment.

The successful candidate will monitor and track changes for programmatic advertising campaigns including creative changes, targeting changes, or other changes in the campaign delivery. This candidate will also be responsible for proactively identifying anomalies in campaign set-up and pacing – and owning the resolution to ensure delivery. The Ad Operations Specialist contributes to the successful deployment of programmatic advertising campaigns working collaboratively across internal departments to fulfill contract obligations.

Qualifications

• 2+ years in Ad Operations, QA, and video tags
• Hands-on SSP deal setup experience and deep knowledge of programmatic ecosystems (RTB, PMP, deal IDs) and publisher ad tech (ad servers, SSPs, OMS)
• Strong analytical skills; proficient in Excel/Sheets and BI tools, excellent communication and presentation abilities

Requirements

• Ability to work across multiple content management platforms for deployment of advertising campaigns across a range of accounts and products
• Ongoing communication with internal Client Success Managers and Sales to ensure successful deployment of campaigns
• Review and understand all contract obligations as it relates to the execution of advertising campaigns
• Track device health wholistically and within each SSP partner to callout shifts in inventory behavior
• Able to plan and be proactive in ensuring compliance with out-of-market dates, changes in creative or changes in where a campaign is scheduled to run
• Perform quality checks of campaign set-up for self and other team members

Desired Qualifications

• Experience with BroadSign or similar Content Management Systems is a plus
• Experience with advertising agencies or pharmaceutical marketing a plus
• Experience with SalesForce and/or JIRA a plus
• Proficient in Microsoft Excel and Word

What You'll Need to Succeed

• Critical thinker with strong written and verbal communication skills
• Interpersonal skills – ability to work closely with multiple teams
• Detail-oriented – strong attention to detail a must. Must be able to keep the details of multiple brands across multiple product lines well organized
• Problem Solver—ability to identify issues and make recommendations for resolution

Compensation

Base Salary Band: $60,000-$141,000

At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees.

Benefits

• Competitive compensation
• Flexible time off to recharge
• Hybrid work options
• Mental and emotional wellness resources
• 401K plan