[Hiring] Technical Partnership Manager @Postscript

Role Description

Postscript is the leading AI-powered conversational commerce platform for Shopify brands, trusted by 20,000+ stores. We're all-in on SMS with one goal: make it the #1 revenue channel for the merchants we serve. This role owns the surface area between merchants and various tools.

The Technical Partnership Manager builds and grows Postscript's technology partner ecosystem. You'll find the partnerships worth making, scope what it takes to build them, and ensure each one turns into demand rather than just a logo on a page.

• Own a portfolio of technology and integration partners end to end: sourcing, evaluation, technical scoping, launch, and ongoing growth.
• Identify and size partnership opportunities using real inputs — shared merchant overlap, attach rate, revenue impact, and build-and-maintain cost — and make clear recommendations on what to pursue.
• Lead technical discovery with partners: understand their API surface, data model, and architecture well enough to scope a viable integration and flag risks early.
• Translate partner opportunities into written specs and business cases that Product can act on, and represent the ecosystem's needs in roadmap conversations.
• Partner with Marketing to turn every launch into demand — co-marketing, joint content, app listings, webinars, and events.
• Build the enablement layer so Sales, Solutions, and Support can sell and service integrations confidently.
• Serve as the escalation point for partner technical issues, triaging what Support handles, what Product needs to see, and what you can resolve yourself.
• Own the number: carry quarterly goals for partner-influenced pipeline and integration adoption, set in tandem with leadership.
• Build the operating system for this function — tiering framework, partner agreements in concert with Legal, review cadence, and reporting.

Qualifications

• 4+ years in technical partnerships, partner/solutions engineering, technical account management, product marketing, or a similar role where you owned both a commercial outcome and a technical conversation.
• Technical enough to read API docs, reason about webhooks and data flows, and engage with a partner's engineering team.
• Experience in ecommerce or martech is strongly preferred; Shopify ecosystem experience is a real advantage.
• Strong writing skills for specs, business cases, and partner briefs.
• Ability to influence a product roadmap without owning it.
• High attention to detail with a process- and solution-oriented mindset.
• A demonstrated record of meeting and exceeding performance targets.
• Experience with CRM and partner/opportunity management systems, preferably Salesforce.
• Willingness and ability to travel, up to 20%.

Benefits

• Salary range of USD $120,000 to $146,000 base plus variable compensation (30%) and equity regardless of location.
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever).
• Fun - We’re passionate and enjoy what we do.
• Competitive compensation and opportunity for equity.
• Flexible paid time off.
• Health, dental, vision insurance.

Company Description

Postscript is the AI messaging platform trusted by 20,000+ Shopify brands — including Brooklinen, Ruggable, True Classic, and Dr. Squatch. Backed by Greylock and Y Combinator, fully remote since 2018.