[Hiring] Technical Integration Manager @Nuitée

Role Description

Remote in the United States.

Lead how enterprise API customers integrate, launch and scale with the fastest-growing travel API platform.

Nuitée is hiring a Technical Integration Manager to own the technical customer layer behind enterprise API integrations, from implementation to launch to optimization.

• You’ll work directly with major API customers.
• Stay close to Product and Engineering.
• Shape how technical integration and support works as the customer base gets larger and more complex.
• Hands-on technical problem-solving, enterprise customer ownership, product influence, commercial visibility, and room to build the function around you.

What makes it interesting for you:

• Build the technical integration and support layer for US from the ground up.
• Work directly with enterprise API customers and complex technical integrations.
• Sit close to Product and Engineering, with real influence on what gets fixed, improved or built.
• Work with a travel API platform designed to get customers from zero to live hotel search and booking in hours, with clean docs, modern REST APIs and developer tooling around the integration.
• This role comes with meaningful equity, so the value you help create becomes part of your upside.

The kind of problems you’ll work on:

• How do we help large API customers move from signed deal to live, scaling integration faster?
• How do we work out whether a customer issue is a product gap, integration problem, configuration issue, documentation gap, or misunderstanding?
• How do we turn repeated customer pain points into clear, useful feedback for Product and Engineering?
• How do we make technical onboarding and support more repeatable while keeping the speed and trust that make Nuitée work?

Qualifications

• Strong experience with APIs, technical integrations, and modern software products.
• Can own technical relationships with enterprise customers across implementation, launch and optimization.
• Have worked closely with customers on technical troubleshooting, onboarding, pre-sales, post-sales, or integration support.
• Can explain technical problems clearly to engineers, product people, account managers and customer stakeholders.
• Know when to troubleshoot, when to push back, when to escalate, and when to feed something into Product.
• Have the ownership and adaptability to build a function while doing the work yourself.
• Enjoy fast-moving, low on process, and high on trust environments.

Benefits

• Meaningful equity in the company.
• Opportunity to work with leading companies in the travel industry.
• Be part of a team that’s building a category-defining platform.
• Work on a global scale and innovate alongside industry leaders.