[Hiring] Technical Implementation Engineer @UnitedHealth Group

Role Description

We are seeking a highly skilled and motivated IT professional to join our team as a Technical Implementation Engineer. In this role, you will be responsible for:

• Building, configuring, installing, and upgrading servers and workstations.
• Implementing and testing cardiology products.
• Providing Tier 2 technical support and troubleshooting for hardware, software, and network issues to both internal and external customers.
• Ensuring optimal system performance in accordance with specifications for patient care and regulatory requirements.
• Integrating Optum Cardiology’s solutions with other Optum and third-party products.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deploying, implementing and configuring all purchased Optum Cardiology products and solutions.
• Testing, benchmarking, and verifying that the implemented system is error-free and functional prior to delivery to the customer.
• Working closely with customers to benchmark, design, plan and implement cardiology solutions.
• Responsible for onsite asset review included as part of the implementation and transition to the Support group.
• Managing all parts issued for builds, including counting, recording, exchange, replacement, reporting shortages, and filing RMA reports.
• Performing Final Quality Assurance for finished systems, as assigned in accordance with Enterprise Imaging quality system.
• Resolving technical problems and analyzing issues that may occur during implementation.

Qualifications

• 3+ years of IT experience implementing Information Systems (or related) experience building and configuring systems as well as supporting both internal and external customers.
• Understanding of Network topology and protocols.
• Active Directory knowledge and understanding.
• Advanced troubleshooting (SQL, Microsoft OS, Active Directory, Networking, Hardware).
• Experience with Windows based applications such as Word, Excel, and MS server 2019.
• Ability and willingness to travel up to 75%.
• Driver’s License and access to reliable transportation.

Requirements

• MCSE and/or A+ Certification.
• Security+ certification.
• Experience with Medical Information Systems.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution (all benefits are subject to eligibility requirements).

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.