[Hiring] Technical Consultant @Salesforce

Role Description

Salesforce is currently seeking a Technical Consultant to join our Professional Services team within the Customer Success Group (CSG). Technical Consultants work as part of a team demonstrating technical thought leadership of customer and partner engagements. These lead to the successful delivery of solutions, including enterprise integrations using middleware tools and platforms. Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands-on experience, and closely working with other Consultants, Architects, and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.

• Technical Consultants are technically hands-on with our products and are responsible for evaluating and implementing technical solutions for customers.
• The ideal Senior Technical Consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms.
• Identify and proactively handle risk areas and contribute to seeing issues through to project completion.

Qualifications

• 5 years of experience minimum in IT space.
• Hands-on technical and solution implementation experience in a relevant software domain, as well as coding experience in object-oriented languages.
• Ability to analyze, design, and optimize business processes via technology and integration.
• Ability to support customers and project members in rationalizing and deploying emerging technology.
• Ability to work independently and as part of a distributed team.
• Ability to learn new technologies as well as good presentation, communication, and facilitation skills.
• Available to travel regionally and occasionally internationally depending on customer needs.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
• Proficiency in both English AND Italian languages.
• Strong background in object-oriented programming (e.g., Java) and understanding of REST/SOAP API design, microservices, and event-driven architectures.

Requirements

• Salesforce Certifications.
• Experience with the Salesforce Platform and/or other CRM products.
• Experience with Salesforce Revenue Cloud and/or other products in the billing and revenue space (Conga, CloudSense, Zuora).
• Ability to build and manage relationships both internally and externally.
• Experience working in a senior consulting or technical lead role working with matrix teams at a top-tier consultancy or system integrator.
• Familiarity with AI-assisted development tools.

Benefits

• When you join Salesforce, you’ll be limitless in all areas of your life.
• Our benefits and resources support you to find balance and be your best.
• Our AI agents accelerate your impact so you can do your best.