[Hiring] Team Leader - Property Manager @OPTIMAL

Role Description

We are seeking an experienced Team Leader – Property Management to oversee a remote property management team. This role combines hands-on property management expertise with leadership responsibilities, ensuring operational excellence, team performance, and adherence to company standards.

• Oversee and ensure the quality of work and efficiency of assigned property management tasks within the company.
• Review attendance logs, shift reports, and daily outputs to ensure accuracy, productivity, workload balance, and smooth coordination across team members.
• Act as the main point of contact for team members regarding work-related concerns and general support.
• Mentor, guide, and review the work of team members when needed.
• Lead the onboarding and training of new hires and internal staff.
• Provide ongoing training within the department, including the development of training materials, documentation, and internal forms.
• Maintain regular internal meetings (cadences) and prepare monthly productivity reports and other reports required by management.
• Coordinate internal updates, write procedures, and develop templates to improve operational efficiency.
• Exercise management-level responsibilities such as staffing recommendations, performance evaluations, promotions, salary recommendations, performance management, and, when necessary, terminations.
• Ensure adherence to company policies, risk standards, and internal controls. Contribute to the development and enhancement of internal controls to mitigate operational risks.
• Perform other related duties as assigned by management.
• Record internal training sessions and create team-specific training materials as needed.
• Ultimately, as Team Leader, set a strong example, ensure smooth team operations, support team engagement, and guide the team toward meeting internal KPIs and performance standards.

Qualifications

• Minimum 3 - 5+ years of experience in real estate or property management.
• Hands-on experience using platforms such as AppFolio, Buildium, Yardi, RentManager, or similar systems.
• Strong background in tenant coordination, maintenance coordination, and leasing operations.
• At least 2+ years of leadership experience with reporting responsibilities to management.
• Strong ownership mindset with proven ability to drive results and impact business performance.
• Ability to work independently with minimal supervision and make sound operational decisions.
• Excellent communication and interpersonal skills.
• Proactive, detail-oriented, calm under pressure, and highly empathetic in team handling.

Benefits

• TBD - based on experience.
• 10 Paid Days Off (Approved same day or next day by HR).
• 6 Paid Holidays (Based on Filipino Holidays).
• HMO coverage after 6 months.
• Independent Work Environment.