[Hiring] Sustainability Reporting Manager @Greenplaces

Role Description

As Sustainability Reporting Manager, you own delivery for a portfolio of 25+ corporate clients across CDP, EcoVadis, SBTi, TCFD-aligned disclosures, and CSRD. Every report in your portfolio lands complete, defensible, and on time, and every client knows exactly where they stand.

This is a delivery role first. You run the reporting cycle from kickoff through submission and score review:

• Scoping the work
• Setting the calendar
• Chasing the evidence
• Drafting and reviewing responses
• Getting the submission through the portal

You keep many clients moving in parallel against hard external deadlines without letting quality slip.

It is also a client role. You are the person our clients call when they are unsure, making a complicated process feel manageable, and telling them the truth about where they will score. Clients should finish a cycle with you feeling that the work was easier, clearer, and better than it would have been anywhere else.

You report to the Director of Reporting and work closely with our carbon accounting, product, and sales teams.

Qualifications

• Experience in sustainability reporting and frameworks such as CDP, EcoVadis, SBTi, TCFD, and CSRD.
• Strong project management skills.
• Excellent communication and interpersonal skills.
• Ability to handle complex client relationships.
• Proficiency in managing multiple deadlines and deliverables.

Requirements

• Deliver client disclosures end to end.
• Own delivery of CDP questionnaires, EcoVadis assessments, SBTi commitments and decarbonization roadmaps, TCFD-aligned narrative reports, and CSRD-aligned disclosures across a portfolio of 25+ corporate clients.
• Translate each framework's requirements into a concrete project plan with owners, evidence lists, and dates, then run the plan.
• Run gap assessments against prior-year responses and scored feedback, and build a clear path from the current score to the target score.
• Draft, review, and submit responses that are complete, defensible, and aligned to how each platform awards points.
• Manage the response calendar and quality review process so every submission lands on time in the portal, with no surprises in the final week.
• Serve as the primary advisor to client sustainability, legal, procurement, HR, and executive stakeholders through the full cycle.
• Set expectations early, say plainly what a client needs to provide and by when, and chase the evidence that matters.
• Keep clients informed with proactive, clear updates so they always know status, risks, and next steps without having to ask.
• Debrief results with clients and turn scores into a prioritized improvement plan for the following cycle.
• Handle hard conversations well: a missed deadline, a lower score, or a gap in their data, delivered with candor and a plan.
• Build and maintain the templates, checklists, response libraries, and workflows that let the team deliver consistently at your standard.
• Collaborate with the carbon accounting team so emissions data flows into reports in the shape the frameworks require.
• Bring the field back to Product and Engineering: where responses stall, where reviewers lose time, and where guidance can be encoded in the tooling rather than remembered.
• Join discovery and scoping calls as the subject-matter expert, helping prospects understand requirements, scoring mechanics, and what a realistic cycle looks like.
• Scope new engagements accurately so what Sales promises is what Delivery can execute.
• Stay current on evolving disclosure expectations (CSRD, ISSB, California SB 253 and SB 261) and share what matters with clients and the team.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health benefits.
• Flexible working hours and remote work options.
• Professional development opportunities.
• Supportive and inclusive work environment.