[Hiring] Supervisor, Patient Access – Regionalized Scheduling @PT Solutions Physical Therapy

Role Description

The Supervisor, Patient Access – Regionalized Scheduling oversees scheduling operations across a defined geographic area. This leader ensures consistent execution of scheduling workflows, template management, and a best-in-class patient experience. Supporting the Regional Manager, this role drives operational performance, coaching, and standardization across all clinics within the assigned district.

Qualifications

• Bachelor's degree in healthcare administration, Business, Finance, or related field (or equivalent experience)
• 2+ years of experience in patient access, scheduling operations, or outpatient healthcare operations
• Strong working knowledge of scheduling protocols, template management, and call center workflows
• Excellent interpersonal communication, analytical, and problem-solving skills
• Experience with Epic or similar EMR platforms is strongly preferred
• Medical office or call center supervisory experience preferred

Requirements

• Full Time: availability within 7am-7pm EST M-F
• Remote role requiring consistent attendance and schedule adherence
• Constant use of computer systems, telephony platforms, and EMR software
• Ability to sit for extended periods and perform repetitive tasks

Benefits

• Pay Range: $23-25/hr (Any posted pay range considers multiple compensation factors including background, experience, and work location while also allowing for salary growth within the position)

Company Description

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

PT Solutions has been named a 2026 USA Today Top Workplace for the fifth consecutive year, based entirely on employee feedback. We’ve also earned five Culture Excellence Awards for Innovation, Professional Development, Work-Life Flexibility, Appreciation, and Purpose & Values. This recognition reflects a culture built around supporting our people. It’s not just what we do, but how we make people feel. Through human connection, intentional care, and being all in for one another, we create experiences that make a difference. Because together, we do great better.

Let’s go further together and transform care. Join the #PTSLife today! To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn. We are an equal opportunity employer and welcome all qualified candidates to apply!