[Hiring] Superhuman Architect @1mind

Role Description

As an Agent Architect at 1mind, you are the master orchestrator of our AI Superhumans. You don’t just "onboard" customers; you design the digital consciousness and operational framework that allows our AI to integrate seamlessly into a customer’s ecosystem. This is a hybrid role requiring a key blend of technical engineering, systems thinking, and consultative leadership. You will be the primary technical guide for our customers, taking them from a conceptual vision to a fully activated, high-performing AI workforce. You will map complex workflows, configure intricate agent behaviors, and ensure our Superhumans are transformative team members for our clients.

What You’ll Do

• Architect Superhuman Activation: Lead the technical discovery and "blueprint" phase for new customers, mapping their existing business systems to our AI framework.
• System Mapping & Integration: Design and implement the data flows between 1mind agents and client tech stacks (CRMs, MAPs, APIs, and proprietary databases).
• Experiential Configuration: Fine-tune Superhuman experiential elements such as visualizations, logic gates, and response triggers.
• Customer Consultation: Serve as the technical face of the services team, guiding stakeholders through the activation journey and translating complex technical hurdles into clear, actionable outcomes.
• Quality Assurance & Optimization: Conduct rigorous testing of agent behaviors pre & post-deployment to ensure peak performance and reliability.
• Feedback Loop: Partner with Product and Engineering teams to advocate for new features and platform enhancements based on real-world activation challenges.

Qualifications

• 3 - 5+ years in a technical, customer-facing role (e.g., Solutions Architect, Implementation Engineer, or Technical Account Manager) within a SaaS environment.
• Proven track record of system integration: Comfortable working with REST APIs, webhooks, and middleware.
• Background in Workflow Design: Experience mapping complex business processes using tools like LucidChart, Miro, or Visio.
• Client Management: Experience managing high-stakes projects for enterprise-level stakeholders, specifically during the "onboarding" or "activation" lifecycle.

Requirements

• The "Architect" Mindset: Enjoy zooming out to see the big picture of a system, but have the discipline to zoom in and fix a broken line of logic.
• High Emotional Intelligence: Ability to read a room and pivot communication style from "deeply technical" for developers to "value-driven" for executive stakeholders.
• Adaptability: Excited by the "blank canvas" of AI and willing to build the playbook as you go in a fast-evolving industry.
• Relentless Curiosity: Desire to understand the "why" behind every customer request to build a better "how."

Preferred Skills

• AI/ML Literacy: Familiarity with LLM prompt engineering, vector databases, or natural language processing (NLP) concepts.
• Technical Proficiency: Knowledge of Python, JavaScript, or SQL is a major plus for troubleshooting integrations.
• Industry Knowledge: Experience in CX (Customer Experience) or Digital Transformation sectors.
• Project Management: Proficiency with tools like Asana, Jira, or Monday.com to keep multi-phase activations on track.

Benefits

• Be at the forefront of AI-powered GTM operations.
• Shape the future of how humans and AI collaborate in high-stakes business environments.
• Work alongside a team of builders at the forefront of AI, product design, and GTM innovation.
• Design for a product that lives at the intersection of visual design, voice, motion, and intelligence.
• Remote-first, fast-moving culture with ownership, autonomy, and impact from day one.
• Expand your network of Superhumans!