[Hiring] Student Telephone Research Interviewers @ReconMR

Role Description

This position is for invite only for Students at select Universities located in Mississippi, North Carolina, Texas, and Virginia / U.S. Residents Only.

ReconMR is currently hiring for Seasonal Telephone Research Interviewers to work with our Siena Research Institute team. In this role, you will conduct outbound research calls as part of scheduled survey projects. Much of the work that we do is published on major news networks.

• Make outbound telephone calls to potential respondents
• Read survey questions verbatim, exactly as written
• Ask questions clearly and professionally
• Accurately record responses, including both multiple-choice and open-ended responses
• Follow project-specific calling protocols and quality standards

Qualifications

• Clear, fluent verbal communication in English
• Strong listening and speaking skills
• Ability to read text exactly as written
• Comfort conducting phone conversations for extended periods
• Basic computer proficiency (keyboard, mouse, and web-based systems)
• Ability to remain focused and productive while seated for extended periods
• Reliability and the ability to adhere to an agreed-upon work schedule
• Must live in Texas

Requirements

• Windows 11 PC (no Chromebooks, no Apple or Mac OS systems)
• High Speed Internet (Wired LAN preferred, no hotspots or public shared internet)
• Headset with noise cancelling microphone
• Quiet space to work from without any background noise or interruptions during your working shift
• You may be required to download VPN, authentication, or other operational software to complete the job

Preferred Experience & Qualifications

• Prior experience conducting telephone surveys or polling interviews
• At least one year of experience in polling, interviewing, or similar research roles
• Familiarity with Computer-Assisted Telephone Interviewing (CATI) systems
• Previous experience using Voxco or similar survey platforms
• Working knowledge of Microsoft Office applications
• Experience using UKG or a comparable time-tracking system
• Bilingual proficiency in English and Spanish (reading, speaking, and writing) for Spanish-language interviewing projects

Schedule & Availability

• Commitment: Approximately 12-20 hours per week
• Operating hours:
  • Monday–Thursday: 12:00 p.m. – 8:00 p.m. CST
  • Sunday: 1:00 p.m. – 7:00 p.m. CST
• Preferred availability: Weekdays between 3:00 p.m. and 8:00 p.m. CST
• Sunday hours are optional and offered based on project needs
• Schedules are assigned based on business need and interviewer availability
• This Position is a part-time position, with flexible scheduling options. Perfect for Students

Pay & Benefits

• Hourly pay: $12.00 per hour (+$.50/hr for Spanish Bilinguals)
• Pay schedule: Bi-weekly
• Hours: Evening and weekend hours available
• Weekly commitment: Typically, 12-30 hours per week, based on availability and business needs

Benefits

• Flexible scheduling within established operating hours
• Affordable health benefits for eligible employees
• Accelerated pay-raise program based on performance and tenure
• Incentive programs, including games and prize opportunities
• Opportunities for advancement within the organization