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Strategic Operations Process Analyst @One Source Technology Llc

[Hiring] Strategic Operations Process Analyst @One Source Technology Llc

Feb 28, 2025 - One Source Technology Llc is hiring a remote Strategic Operations Process Analyst. đź’¸ Salary: competitive salary. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Strategic Operations Process Analyst is responsible for analysis, redesign, optimization, and auditing of organizational processes and workflows, as well as coordination of all related activities between Asurint’s Product, Technology, and Operational teams. Is also responsible for operational escalations and workflows specific to the company’s Drug Testing & Medical Services.

  • Promotes and implements best practices in the application of policies, processes, procedures, and other elements of governance affecting operational risk throughout the organization.
  • Conducts VSM and SIPOC workshops with follow-ups on implementation of process and control improvements.
  • Prepares detailed reports of workflows, research, and process improvements focused on organizational growth.
  • Acts as subject matter expert on Asurint Drug Testing & Medical Services capabilities and workflows.
  • Documents project plans and implements change control procedures; assists in defining requirements and design of workflows for projects.
  • Assists in prioritization of features and helps build consensus among stakeholders when necessary.
  • Communicates relevant project information, facilitates meetings, and coordinates activities across team members; ensures issues and potential roadblocks are effectively communicated to stakeholders.
  • Participates in entry and exit meetings to ensure that acceptance criteria are met and that final deliverables satisfy business needs.
  • Develops user acceptance test plans, coordinates, facilitates, and participates in user acceptance testing (UAT) phase between vendor and customer.
  • Ensures timely and effective delivery of organizational solutions, workflows, processes, audits, and effective project handoff to Operations, Account Management, and/or support teams.
  • Other duties as required.

Qualifications

  • Experience as a technical project manager or project coordinator is required.
  • Strong written and verbal communication skills are required.
  • Experience with project management tools and methodologies, software development lifecycle, and problem solving is required.
  • Understanding of ISO specifications (certification is not required).
  • Ability to work in a dynamic environment where roles and responsibilities evolve in response to the implementation of new projects, processes, and procedures.
  • Experience understanding/questioning activities and issues in multiple functional areas and making sound business decisions based on the data is required.
  • Experience managing multiple, parallel projects and meeting stated customer-initiated deadlines is required.
  • Experience using influence management and conflict resolution tactics is required.
  • Experience with/understanding of software development is required.
  • Experience with the legal/court system is preferred.
  • Experience with background screening is preferred.
  • Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.
  • Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred.
  • Education: Bachelor’s degree in business administration, program management or a related field is required. Master’s degree is preferred.
  • Certifications or licensure: PMP and CSM certification is preferred. Lean Six Sigma Black Belt or equivalent experience is preferred.
  • Years of relevant experience: 2 to 5 years is preferred.
  • Years of experience supervising: None.

Requirements

  • The work environment involves everyday risks or discomforts that require normal safety precautions typical of offices, including the need for general safe workplace practices with office equipment and computers, avoidance of trips and falls, and observance of fire regulations.
  • This position is performed remotely within the United States or in an office setting in the Cleveland, Ohio headquarters, although off-site meetings in various settings may occur.
  • Inside Asurint’s office environment, the noise level is usually quiet to moderate.
  • In a remote setting, the employee is responsible for maintaining a safe and secure work environment, for arranging the off-site workspace in an ergonomically sound manner, and for maintaining standard Internet speeds in order to work effectively.
  • In a remote setting, the employee is required to ensure that all equipment and records that are the property of Asurint but have been relocated to the off-site workplace, are maintained in a safe and secure manner and are used only for business purposes.
  • The schedule is generally normal Eastern Time Zone business hours (unless otherwise communicated based on position or working location), although the employee may be required to perform work, attend meetings and events before or after normal workings hours, and occasionally on weekends and evenings.
  • Some travel by personal automobile and a valid driver’s license may be required. Occasional overnight travel may be required.
  • Ability to lift light objects (less than 20 pounds) and carry them short distances (20 feet or less) is required.

Benefits

  • Medical, dental and vision effective first day of employment
  • 401(k) with employer match
  • Paid time off
  • 10 company-paid holidays
  • Employee Assistance Program
  • Wellness Program
  • Paid Bereavement
  • Pet Bereavement
  • Pet Insurance
  • Volunteer time off
  • Telecommuting Stipend
  • Professional development programs
  • Short-term disability
  • Company-paid long-term disability
  • Company-paid life insurance
  • Flexible spending/health savings accounts
  • Employee referral bonus

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đź“Ť Be aware of the location restriction for this remote position: USA
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Back to Remote jobs  >   All others
Strategic Operations Process Analyst @One Source Technology Llc
All others
Salary đź’¸ competitive salary
Remote Location
USA
Job Type full-time
Posted Feb 28, 2025
Apply for this position Unlock 55,464 Remote Jobs
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đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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