[Hiring] Staff Professional Services Consultant @Cribl

Role Description

Cribl is seeking a Professional Services Consultant. We are a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data.

In this role, you'll be helping customers strain valuable data from discardable data. You’ll be instrumental in shepherding customers that are starting out on their Cribl journey and also in helping established customers uncover even more value. You will have the ability to interact and see new technology and solutions from our vast and diverse customer base.

As An Active Member Of Our Team, You Will…

• Demonstrate technical leadership and authority in the areas of observability and/or security.
• Be the thought leader in driving complex deployments of Cribl products while working side by side with customers to resolve their unique problems.
• Work with a team of incredibly talented and dedicated peers, including Engineering, Sales Engineering, Support, and Customer Success Engineers.
• Lead and execute complex customer engagements, serving as the technical authority, and ensuring successful architecture, design, development, deployment, operationalization, and documentation.
• Enhance Cribl's learning ecosystem by creating valuable resources such as best practice documentation, informative blog posts, comprehensive runbooks, engaging workshops, and effective customer training materials.
• Facilitate knowledge transfer, enablement, coaching, and mentoring for team members, customers, and/or partners.
• Work across many time zones; may be required to occasionally perform duties outside standard working hours.

Qualifications

• Minimum 5 years of hands-on experience in technical consulting or big data analytics, demonstrating proficiency in advanced technical concepts and methodologies.
• Extensive expertise in deploying and managing AWS/AZURE/GCP Cloud environments, including advanced configuration and optimization techniques.
• Exceptional command over Big Data Analytics tools such as Splunk, Elastic, Grafana, DataDog, Exabeam, and Azure Sentinel, with a deep understanding of their technical intricacies and practical applications.
• Proven track record of working with complex Enterprise applications, including proficiency in deploying and managing Kubernetes, Docker, and other automation technologies.
• In-depth knowledge and experience with both Unix and Windows operating systems, proficient in utilizing command line interfaces and GUIs to accomplish complex tasks.
• Proficient in scripting languages such as JavaScript, with recent experience developing scripts and automation workflows.
• Ability to effectively communicate and engage with a diverse range of stakeholders, including technical personnel and executive-level partners, demonstrating strong interpersonal and presentation skills.
• Passionate about delivering exceptional customer experiences and solving complex technical challenges, consistently going above and beyond to meet and exceed customer expectations.

Requirements

• Ability to thrive in a dynamic, fast-growing environment while working independently and remotely from other members of your team.
• Relevant software industry experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics.
• Ability to travel up to 30%.

Benefits

• Competitive salary based on geographic location and individual candidate’s job-related knowledge, skills, and experience.
• Generous benefits package including health, dental, vision, short-term disability, and life insurance.
• Paid holidays and paid time off.
• Fertility treatment benefit.
• 401(k) and equity.
• Eligibility for a discretionary company-wide bonus.

Company Description

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.