[Hiring] Staff IT Business Systems Analyst @Dexcom

Role Description

This highly visible role leads strategic technology initiatives that support Dexcom’s manufacturing and operations organizations. The position partners with business, IT, and operational technology teams to translate strategic priorities into scalable, compliant solutions across the manufacturing systems lifecycle. Working within a global IT organization, this leader will help advance operational excellence, digital transformation, and Dexcom’s continued growth.

• Drive strategic initiatives, partnering with business stakeholders to translate strategic priorities into executable initiatives, requirements, and solution roadmaps.
• Analyze complex business problems and identify technology‑enabled solutions to drive scalability, efficiency, and value realization.
• Identify opportunities to automate and optimize with standalone or embedded AI Agents.
• Collaborate with IT and technical teams to design, develop, test, and implement solutions aligned to business needs.
• Act as the voice of the business, eliciting requirements and translating into user stories, functional designs, and test scenarios.
• Support testing, validation, and deployment activities, ensuring solutions meet quality, compliance, and business requirements.
• Work cross-functionally with Operations, Quality, Supply Chain, and IT teams to ensure alignment and drive execution in a matrixed environment.
• Identify process improvement, automation, and digital enablement opportunities to support enterprise transformation initiatives.
• Support development of business cases, cost-benefit analyses, and ROI tracking for strategic initiatives.
• Facilitate workshops, drive stakeholder alignment, and ensure clear communication across business and IT teams.

Qualifications

• 5+ years of experience in all aspects of operations systems management, including strategy, development, and support.
• Experience with Machine Learning, Predictive Maintenance, AI for Manufacturing. GCP, Agentic AI, or Gemini Enterprise / Vertix preferred.
• Understanding of FDA requirements for validated systems, including GMP/GxP, ISO 13485, FDA 21 CFR Parts 11 and 820, and electronic records/e-signatures compliance preferred.
• Excellent leadership, communication, and stakeholder management skills.
• Six Sigma experience or certification preferred.

Benefits

• A front row seat to life changing CGM technology.
• Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities within the arena of Medical Affairs.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Experience and Education Requirements

• Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 8-12 years related experience or Master’s degree and 5-7 years equivalent industry experience or a PhD and 2-4 years of experience.

Remote Workplace

• Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
• If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.