[Hiring] Sr Salesforce Administrator / Architect @EverCommerce

Role Description

EverHealth is hiring a senior, generalist Salesforce Administrator / Architect for the Business Operations team. This is the deep-platform Salesforce role for EverHealth — owning configuration, automation, deployments, integrations, and system health across our Salesforce orgs and the broader operational tech stack, with particular depth in our Salesforce + Zuora quote-to-cash stack (Zuora CPQ X and Zuora Billing).

This person handles the complex, cross-system, and architecture-level work that keeps the platform healthy for every team that touches it, and sets the change-management standards the rest of the org builds against.

Salesforce-first but tool-agnostic — comfortable owning multiple orgs and Gearset-driven deployments, thinking in terms of system architecture and downstream impact, and ramping fast on new platforms as the stack evolves. Reports to Business Operations (Automation Architecture).

What you'll own

• Quote-to-cash across Salesforce and Zuora: Zuora CPQ X configuration (product catalog, quote templates, pricing and amendment/renewal flows), the Salesforce ↔ Zuora Billing sync, and the Flows and data model that connect them — in partnership with Billing.
• Day-to-day configuration and architecture across our Salesforce orgs (production and sandboxes): objects, fields, page layouts, record types, validation rules, formula fields, Flows, and automation.
• Deployments and release management in Gearset — CI/CD pipelines, metadata comparisons, and rollbacks — alongside Salesforce DX and GitHub version control; owns change-management and governance standards for the shared org.
• The operational tech stack — HubSpot, ChurnZero, Chili Piper, Gong, Outreach, ZoomInfo — owning field mappings, sync rules, lifecycle logic, and structural integration changes.
• Bulk data operations and tooling (Data Loader), plus data-quality standards and monitoring.
• AI-assisted development — building and embedding AI solutions and partnering on an AI-forward dev pipeline (Claude Code/Cowork, AWS Bedrock).
• Reporting and dashboards, plus supplemental BI (Looker/Tableau) as needed.
• Living documentation: field inventory, Flow catalog, report index, and integration runbooks, with rollback notes on every change.

Qualifications

• 5+ years of Salesforce administration/configuration, ideally in a complex or multi-team environment.
• Hands-on Zuora CPQ (CPQ X preferred) and Zuora Billing experience integrated with Salesforce — quoting, product catalog, subscriptions/amendments, and troubleshooting the Salesforce ↔ Zuora sync.
• Hands-on Gearset experience — building and running deployment pipelines, metadata comparisons, and rollbacks — plus Salesforce DX and GitHub-based version control.
• Salesforce Certified Administrator (ADM 201) required; Advanced Administrator or Platform App Builder strongly preferred.
• Deep experience with Flows, validation rules, formula fields, record types, and the full data model (Lead/Contact/Account/Opportunity plus custom objects).
• Multi-org Salesforce experience with an architecture-level view of design and downstream impact.
• Integration experience across the GTM/CS tool stack and a track record of learning new tools quickly.
• Bulk data tooling and data-quality management.
• Demonstrated experience building and deploying AI solutions with tangible outcomes; familiarity with Claude Code/Cowork or equivalent.
• Strong communicator, comfortable with loose ownership on a small, collaborative team.

Requirements

• Salesforce CPQ (Revenue Cloud) exposure in addition to Zuora.
• Advanced certifications (Platform Developer I) or Apex/SOQL literacy.
• Healthcare SaaS or regulated-industry data experience.
• BI tools (Looker, Tableau).

Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid.
• Continued investment in your professional development.
• Day 1 access to robust health and wellness benefits, including an annual wellness stipend.
• 401k with up to a 4% match and immediate vesting.
• Flexible and generous (FTO) time-off.
• Employee Stock Purchase Program.