[Hiring] Sr. Cloud Applications Consultant @Open Text Ireland Limited

Role Description

As a Cloud Applications Consultant within the OpenText Cloud Technical Success Services Team, you’ll play a key role in supporting enterprise customers by ensuring the stability and performance of their OpenText Cloud environments. You’ll troubleshoot complex issues, administer production systems, and collaborate across teams to deliver world-class service. Your work will directly contribute to customer satisfaction, operational excellence, and the success of OpenText’s cloud solutions.

• A hands-on role supporting enterprise-grade OpenText Cloud applications
• Exposure to a wide range of technologies including Kubernetes, scripting, and web servers
• Collaboration with cross-functional teams including Product Support, IT, and Engineering
• Opportunities to grow your technical expertise in a dynamic, customer-focused environment
• A chance to make a real impact by resolving critical issues and improving service delivery

Qualifications

• Experience supporting enterprise-level, multi-tiered applications in an IT or consulting environment
• Basic knowledge of Kubernetes and ITIL-based service delivery models
• Skills in Windows/UNIX administration, scripting (e.g., .sh, .bat, Java, JavaScript), and relational databases (SQL Server, SQL)
• Familiarity with web/application servers (IIS, Apache, Tomcat, JBoss)
• Strong troubleshooting abilities and a customer-first mindset
• Excellent communication skills and the ability to work in a fast-paced, evolving environment

Company Description

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

• AI-First. Future-Driven. Human-Centered.
• OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws.
• Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone.