[Hiring] Spanish-Speaking Property Management Operations VA @Scale Virtually

Role Description

We are looking for Virtual Professionals based in Colombia. This is a fully remote position for the role of Spanish-Speaking Property Management Operations VA. Applications with an introduction video attached will be prioritized. Due to the fully remote nature of this role, it is important that candidates are comfortable communicating on video calls.

This role exists to take operational pressure off the owners by owning the day-to-day execution of rental property operations across:

• Listings
• Tenant coordination
• Rent tracking
• Maintenance coordination
• Lease administration

You will be the operational follow-through layer between tenants, vendors, platforms, and ownership. This is not a passive admin role. You will manage multiple active properties, communication channels, and deadlines simultaneously while maintaining clean records and fast response times.

Success in this role looks like:

• Listings staying active and competitively priced
• Tenants getting timely responses without owner involvement
• Rent payments being accurately tracked
• Maintenance requests getting resolved without constant follow-up from ownership
• Lease timelines being proactively managed before issues happen

You will work inside structured workflows, but you are also expected to notice breakdowns, gaps, delays, and repetitive friction points and flag them early.

This role is not for candidates who:

• Need constant supervision
• Struggle with fast-moving operational environments
• Miss details across multiple systems
• Become overwhelmed switching between tasks and communication channels

Fluent Spanish communication is mandatory because you will coordinate directly with tenants and vendors.

Qualifications

• Fluent Spanish communication skills — verbal and written
• Prior hands-on property management operations experience
• Experience handling tenant communication directly
• Experience coordinating vendors, maintenance requests, and operational follow-through
• Experience working inside multiple platforms simultaneously without losing task visibility
• Strong written communication with fast response times
• High attention to operational detail and record accuracy
• Comfortable working in a fast-paced remote environment with US-aligned hours
• Able to operate without daily step-by-step supervision
• Must proactively escalate issues instead of waiting for ownership to discover problems
• Must be comfortable handling repetitive operational work consistently without quality dropping

Requirements

• Candidates without direct property management operations experience will not be considered.

Benefits

• Remote contractor role
• US-aligned working hours required
• Fast-paced operational environment
• Heavy async communication across multiple platforms
• Performance-driven role with high accountability
• Long-term opportunity for candidates who can help systemize and stabilize operations

Application Instructions

To apply, submit:

• Your updated resume
• A short voice recording in Spanish introducing:
• Your property management experience
• The tools you’ve used
• The most operationally difficult situation you handled
• A written response (maximum 300 words):
• Describe a situation where a tenant issue, maintenance request, or payment problem became disorganized.
• Explain exactly how you handled it, what systems you used, and what you would improve if it happened again.

Generic answers or AI-generated responses without operational detail will be rejected.