[Hiring] Sonder Responder @Sonder

Role Description

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre.

Ideally based in, or around:

• Gippsland Region - including Traralong, Morwell, Moe, Sale and Bairnsdale.

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed.
• Nurture partnership relations, engagement and training.
• Provide input to operational procedures and network management.
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area.

Qualifications

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area.
• High level of self-awareness, motivation, and self-management.
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity.
• Ability to work a flexible, on-call roster.

Requirements

• Empathy is essential.

Benefits

• Generous compensation for both on-call availability and incident response.

Company Description

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise.

• 1,000,000+ members across multiple countries.
• 200+ team members, plus an extensive network of on-the-ground responders.

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!