[Hiring] Somali Interpreter @LanguageLine Solutions

Role Description

LanguageLine Solutions is Hiring! At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home.

As an interpreter, you will receive training that is the best in the industry. We’ll ensure that you learn new skills while further developing your skillset. You’ll be in a certified ASTM and ISO environment, supported by a Senior Language Specialist, as well as our Interpreter and Technology Help Desks.

Job Description

• Job Title: Somali Interpreter
• Location: Work at Home position in United States
• Position: Video-Phone Interpreter
• Pay: $18 - $21 per hour. Compensation will not be less than any applicable state or local minimum wage.

Essential Job Functions

• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Participate in online, video and audio training sessions.
• Deliver interpretation services via video and expediently type data on a dedicated device.
• Render correct concepts and meanings according to established interpretation protocol.
• Speak clearly in both languages using proper pronunciation and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions.
• Remain calm during interpreting sessions in emergency situations.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions to ensure expectations are met.
• Understand protocol and terminology for various industries.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.

Qualifications

• Fluency in Somali and English and skilled in the associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences.
• Excellent listening, retention and note-taking skills.
• Ability to concentrate and remain neutral and objective at all times.
• Education or work experience in language-related fields preferred.
• Must be able to adapt to any LLS technology enhancements.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• High school diploma or equivalent.
• Ability to read and write the requested languages – highly preferred.

Technical Requirements

• Dedicated personal device for business purposes.
• Desktop / Laptop Computers with Windows, MacOS, or ChromeOS.
• Tablets (iPadOS or Android) and Smartphones (iOS or Android) are acceptable.
• High speed Internet connection with specific speed requirements.
• Access to a quiet space free from background noise or distraction.

Physical Requirements

• Must be able to operate a keyboard and mouse and remain in a stationary position.
• Must use a headset for prolonged periods of time.
• Must be able to operate company provided software and systems.
• Able to lift up to 26 lbs.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• Paid Sick Leave in accordance with applicable law.
• Medical, Dental, Vision, Employee Assistance Program (EAP).
• Accident, Critical Illness & Life, AD&D, Insurance Package.
• Inpatient Hospital, Short Term Disability, and 401K Retirement.
• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and diverse work environment.