[Hiring] Solutions Engineer @Cisco

Role Description

As the technical counterpart to the VSAM (Virtual Sales Account Manager), you will provide high-quality remote pre-sales technical support. You will conduct solution demonstrations that encompass Cisco's overall architecture, including Network (NW), Security, and Observability, rather than focusing on specific products. Your goal is to guide customers in resolving their unique technical challenges. You will specifically drive the adoption and deployment of Cisco solutions by providing advanced technical enablement to partners serving public and social infrastructure sectors such as education committees, local governments, and medical institutions.

Key Responsibilities

• Scalable Technical Support: Collaborate closely with VSAM, leveraging cloud demo environments like web conferencing systems and Cisco dCloud. This enables you to conduct effective technical presentations, solution demonstrations, and Q&A sessions for multiple customers and partners daily.
• Standardize Architecture Proposals: Develop reference architectures (standard proposal templates) tailored for modern use cases, such as the next phase of the GIGA School Initiative (GIGA School Renewal) and the relaxation of three-tier separation requirements in local governments (e.g., LGSS). These templates will be disseminated across the internal organization and partner ecosystem, contributing to standardized proposal quality and accelerated proposal speed.
• Partner SE Enablement: Support the skill development of technical staff at local partners covering broad regions through webinars and remote hands-on workshops. Focus on Cisco's latest technologies, particularly security solutions (e.g., XDR, SASE, Cloud Security), to enhance the competitiveness of Cisco solutions in the market.

Qualifications

• 新しいことへのチャレンジ精神
• 高いコミュニケーション能力、コラボレーション能力を有する方
• 責任感・積極性を持ってお客様のためにプロアクティブな活動ができる方
• ITインフラ、セキュリティのエンジニアとして3年以上の業務経験
• シスコ製品・ソリューションに関する幅広い知識と経験
• 効率的に業務を行い、商談チームを技術面でリードできる方
• 英語（読み書き）によるコミュニケーションができる方
• 他のメンバーに対して共有をし、チームや組織の底上げに貢献できる方
• グローバルチームとの連携経験

Requirements

• エンタープライズのお客様に対する担当プリセールス経験
• サービスプロバイダー向け製品・ソリューションの取扱経験
• ネットワークやセキュリティインフラの枠にとらわれず、経営視点での変革提案ができるスキル
• AI に関するベース知識や提案/構築経験
• プログラミング能力

Key KPIs

• Revenue Contribution from Supported Deals: Contribute to VSAM's quota achievement, aiming for $20M - $30M in Incremental Bookings annually.

Benefits

• At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
• We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
• These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• We work as a team, collaborating with empathy to make really big things happen on a global scale.