[Hiring] Solutions Architect @WideOrbit

Role Description

The Strategic Solutions department at WideOrbit serves as the critical link between the company’s innovative products and its clients, bridging current and future solutions with client ecosystems. The team plays a pivotal role in pre-sales, solution design, implementation, and ongoing client success by ensuring that WideOrbit’s roadmap and offerings align with client needs.

As a WideOrbit Solution Architect, you are a strategic and creative thinker who takes ownership, overcomes challenges, and drives meaningful change in an ever-evolving AdTech landscape. In this role, you will collaborate with clients and internal teams to design and document scalable and efficient solutions and services. Your work will involve:

• Designing custom workflows and integrations with third-party tools.
• Advising on best practices while maintaining a deep understanding of the media and advertising technology landscape.
• Participating in discovery, demos, and solution walkthroughs.

Here is what success will look like:

Customer Engagement:

• Act as a trusted advisor to clients, prospects, and partners, engaging at senior levels to quickly understand their technology ecosystems, operational challenges, and business goals.
• Be an advocate for WideOrbit products and solutions, demonstrating an ability to address complex challenges and deliver measurable business value.
• Collaborate with clients and vendors on innovative solutions that integrate WideOrbit’s products with third-party tools, data sources, and workflows.
• Lead discovery engagements to identify business objectives, operational challenges, technical requirements, and success criteria.
• Develop consensus with clients on quantifiable success metrics for each engagement.
• Occasionally lead or support client-facing demonstrations, translating complex technical capabilities into clear, business-focused value.

Solution Design:

• Develop solutions and workflows tailored to meet unique client business objectives.
• Map client’s existing business processes, workflows, and associated costs, identifying high leverage opportunities.
• Provide technical guidance, subject matter expertise, and product knowledge during sales engagements.
• Orchestrate the solution implementation process, ensuring smooth adoption and addressing technical and operational gaps.

Cross-Functional Collaboration:

• Work closely with Sales, Product, Engineering, and Professional Services teams to align client priorities, market demands, and growth strategies.
• Collaborate on strategies to enhance client satisfaction and identify revenue opportunities.
• Ensure alignment across client, corporate, and team objectives through communication and ownership.

Market and Product Responsiveness:

• Maintain expertise in media, advertising technology, and operational workflows to ensure solutions meet industry challenges and trends.
• Identify opportunities for product enhancements or integrations, advocating for innovation based on client feedback.
• Partner with internal teams to evolve WideOrbit’s offerings, maintaining a leadership position in the ad tech ecosystem.

Qualifications

• 10+ years of experience in broadcast, cable, or local media operations or within a software provider serving media companies.
• Hands-on experience with both local broadcast workflows and digital advertising ecosystems.
• Deep understanding of local media sales, traffic, and operational workflows.
• Experience with SaaS platforms and/or large complex enterprise resource planning systems.
• Demonstrated ability to engage cross-functional teams and drive collaboration.
• Excellent communication skills, capable of presenting to executive-level stakeholders.
• Experience developing best-practice collateral and customer enablement strategies.
• Proven ability to manage customer relationships at both technical and business levels.

Requirements

• Experience working in digital and/or linear ad operations or within a software provider working with publishers.
• Proficiency in managing multiple projects and priorities in fast-paced environments.
• Analytical, creative, and strategic thinker with a problem-solving mindset.
• Entrepreneurial instincts with the ability to anticipate roadblocks.
• Experience working with Product, Development, and DevOps teams.
• Familiarity with WideOrbit products or similar systems is a plus.

Benefits

• Compensation range: $140,000 - $190,000.
• Various factors are considered to determine compensation ranges including market data, location, experience, qualifications, and skills.
• WideOrbit reserves the right to pay more or less than the salary and benefit information posted.

Equal Opportunity Employer

We are committed to treating all applicants fairly. WideOrbit is an equal opportunity employer that prohibits unlawful discrimination based on various factors protected by law.