[Hiring] Solutions Architect @Cedar

Role Description

The Delivery organization owns the process of getting our new clients from implementation kickoff through launch to stability and handoff to the client management team. We're seeking a Solutions Architect to lead the integration of Cedar's platform to our clients' healthcare management platforms. Solutions Architects are among the first "Cedarians" our clients get to know and are adept at building those client relationships alongside Cedar's other commercial teams. Simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation team.

Cedar is committed to a flexible work environment, so this, as well as many of our roles, is U.S. remote-friendly.

Responsibilities

• Conduct technical and operational discovery with clients to define requirements, dependencies, and implementation risks.
• Translate client data structures and file formats into Cedar’s infrastructure, schemas, and integration design.
• Lead data validation and UAT efforts to identify root causes, resolve data mismatches, transformation issues, and load failures, and confirm the solution performs as expected across data quality, access, functionality, and performance.
• Ability to communicate complex concepts to technical and operational stakeholders regarding networking, security, change approval processes, user authentication, and technical reviews.
• Manage multi-threaded, complex projects and succinctly convey progress against goals/milestones.
• Serve as the voice of the customer to internal stakeholders - engineering teams, account management, and product managers.
• Critical thinking through ambiguity in technical and operational workflows. Solutions should meet client requirements and a high bar for technical sustainability and quality.
• Comfortable operating independently on ambiguous projects while balancing multiple concurrent workstreams, making sound tradeoff decisions, and grounding decisions in core technical concepts.
• Thoughtful in using AI and other emerging technologies in day-to-day work to accelerate analysis, documentation, troubleshooting, and execution while maintaining strong judgment and accuracy.
• Curious about new technologies and motivated to apply them pragmatically to improve delivery quality, efficiency, and team effectiveness.

Qualifications

• Minimum 3 years professional experience, with 2+ years experience in client-facing roles driving technical project leadership in an enterprise setting.
• Background working with any of the following: enterprise health care systems, digital consumer payments or backend payment processing technologies, enterprise system integrations or an Electronic Health Record company.
• Comfortable working with data structures, relational databases, and cloud infrastructure.
• Strong analytical capabilities with high proficiency in SQL. Experience with Python and API integrations is preferred.
• Effective and credible leading outcomes-focused client conversations.
• Experience communicating clear technical and business requirements to engineering.
• You feel comfortable working in a thriving entrepreneurial environment and have some level of comfort navigating through times of ambiguity.
• Lastly, you should be excited about Cedar's mission of improving the healthcare financial experience.

Compensation Range and Benefits

• Salary Range - $149,000-$175,250.
• This role is also bonus and equity eligible.
• This role offers a competitive benefits and wellness package.
• For exempt employees: Unlimited PTO for vacation, sick and mental health days – we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge.
• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work.
• Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians).
• Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month).
• Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation.
• Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally.