[Hiring] Solutions Architect @Panorama Education

Role Description

As a Solutions Architect at Panorama Education, you will be in a key customer facing role on the product team, combining your expertise in K-12 education with Panorama’s product suite to address district needs. Your role is crucial in the sales process, working alongside the field sales team to develop tailored solutions that directly address district pain points.

• Quickly establish trust with customers and sales partners to lead discussions on how to use Panorama’s platform for school climate surveys, MTSS frameworks, and on-time graduation tracking.
• Stay up to date on state mandates and trends in the education landscape.
• Act as a bridge between district feedback and our product teams, ensuring customer insights directly inform product development.
• Present and demo the product, ensuring technical fit in a client environment.
• Drive product enhancements and accelerate client success.

Qualifications

• 2+ years of experience as a Solutions Architect or in a similar technical pre-sales role, preferably in educational technology or SaaS.
• Proven experience in supporting enterprise-level sales processes, including technical discovery, presentations, and proposal creation.
• Strong knowledge of educational technology systems, including integration with SIS, LMS, and other district-level platforms.
• Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Ability to manage multiple client engagements, working both independently and as part of a team to meet deadlines.
• Strong problem-solving skills and a strategic mindset in designing client-focused technical solutions.
• Passion for education and using technology to drive positive outcomes for students.

Requirements

• Partner with the sales team to understand client needs and translate business requirements into technical solutions that showcase Panorama's value.
• Lead the technical discovery process with prospective clients, analyzing their existing systems (e.g., SIS, LMS, assessment platforms) and designing tailored solutions for integration.
• Support sales presentations and demonstrations by articulating the innovative and technical aspects of Panorama's platform to prospective clients.
• Serve as a technical advisor throughout the sales cycle, helping prospects evaluate Panorama’s platform within their broader ecosystem.
• Assist RFP Squad with evaluation of product fit and drafting of responses for RFP bids.
• Lead discussions with customers on Panorama’s application of Safe and Responsible AI.
• Maintain expertise in educational technology, data systems integration, and security standards.
• Collaborate with Product and Engineering teams to relay customer feedback and ensure that our offerings align with market needs.
• Provide mentorship and technical guidance to sales team members to enhance their ability to position Panorama’s solutions.
• Maintain a deep understanding of Panorama’s products and services, and stay current on industry trends and competitive solutions.

Benefits

• Salary Range: $85,000 - $125,000 + commission.
• Competitive salary and benefits (including equity, health, dental & vision, retirement contribution, parental leave, and mental health & wellness support).
• Remote-first culture: Panoramians can work anywhere in the continental U.S.
• Mission-driven colleagues who care deeply about making education more equitable and sustainable.