[Hiring] Solution Design Consultant @Gainsight

Role Description

We’re looking for a full-time Solution Design Consultant to join our Atlas Sales team reporting to the EVP & GM. This role is a remote role based in the USA.

In this role, you’ll play a key role in proving there is a renewal problem worth solving and designing the solution that solves it by:

• Owning the Atlas Renewals Diagnostic from data request through executive readout.
• Converting findings into a target operating design and a defensible business case.
• Handing a complete solution to Delivery at close.

This is a great opportunity for someone who thrives in high-autonomy, customer-facing roles where every engagement must be diagnosed, designed, and defended — not demoed. You will enjoy working cross-functionally with teams like Sales AEs and AMs, Data Analysts, Solutions Architects, Deal Desk and Finance, and Delivery.

The ideal candidate brings strong skills in:

• Renewal and subscription revenue operations.
• Qualitative and quantitative diagnostics.
• Executive-level business case development.

Qualifications

• 10+ years of relevant experience.
• Bachelor’s degree in business, finance, or a related field (or equivalent combination of education and experience).
• Demonstrated experience conducting qualitative and quantitative analysis of business problems and presenting findings to senior executives.
• Experience in renewal, customer success, or subscription revenue operations.
• Strong financial modeling capability in Excel — multi-year business cases, margin analysis, and scenario ranges.
• Ability to design and price a configured operating model with a commercial case attached.
• Experience holding a solution through negotiation and translating design intent into contract terms.

Requirements

• Lead the Atlas Renewals Diagnostic end-to-end.
• Secure executive sponsorship and scope the diagnostic tier.
• Own qualitative interviews and systems walkthroughs.
• Score maturity and autonomy readiness across data, process, and measurability.
• Deliver the executive Diagnostic Readout in person.
• Convert diagnostic findings into a target service design.
• Author the business case with every assumption footnoted.
• Set pricing inputs and work with Deal Desk and Finance on structure, margin, and the ramp curve.
• Produce an AI and human responsibility matrix for designed actions.
• Hold the solution intact through commercial negotiation.
• Transfer design intent, assumptions, risks, and open decisions to Delivery and the Solutions Architect at close.
• Re-validate the design against live performance during ramp.
• Own the Partnership Value Assessment against the agreed baseline.
• Contribute to diagnostic method improvement, the asset library, and practice tooling.
• This role may require occasional travel (up to 25%).

Benefits

• The starting base salary range for this role is $180,000 - $200,000 USD annually.
• This role is also eligible for commission based on performance and participation in Gainsight’s equity program.
• Comprehensive benefits package including fully covered medical premiums (employee-only).
• Flexible PTO, 401(k) plan, dental and vision coverage, and remote work options.
• Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe.
• Dedicated Recharge Holidays - one long weekend each quarter to relax and reset.