[Hiring] Solution Architect (Revenue Cloud Billing) @Privacy Policy

Role Description

We are looking for a Solution Architect, Revenue Cloud Billing to lead our most complex financial transformation projects. As an RCB Architect, you are responsible for the end-to-end design of billing engines that bridge the gap between Sales (Agentforce Revenue Management/ARM) and Finance (ERP). You will recommend best-practice solutions for automated invoicing, financial accounting, dunning, rate management, payments, tax calculation and revenue recognition.

You will facilitate deep-dive discovery sessions to untangle complex billing cycles and translate them into a robust technical architecture. By providing thought leadership on the Salesforce Billing package, you will serve as a trusted advisor, ensuring our clients achieve a "Lead-to-Cash" flow that is scalable, accurate, and audit-ready.

Role Responsibilities

• Architect Lead-to-Cash Solutions: Design comprehensive solutions leveraging Revenue Cloud Billing (RCB) features—including Billing Rules, Tax Engines, Payment Gateways, and Revenue Recognition—to meet complex financial requirements.
• Technical Documentation: Deliver detailed architecture diagrams specifically focused on the Billing Data Model, GL mapping, and integration touchpoints between Salesforce and downstream ERP systems (e.g., NetSuite, Sage Intacct).
• Build & Oversight: Lead the solution design and configuration of Billing objects; estimate effort for complex invoice schedulers, credit notes, and usage-based billing logic.
• Integrations & Ecosystem: Evaluate when to use native Revenue Cloud Billing functionality versus partner applications (e.g., Avalara for tax, Stripe/CyberSource for payments) or custom programmatic solutions.
• Technical Hands-on Leadership: Perform advanced configuration of Revenue Cloud Billing and Agentforce Revenue Management, including managing the billing lifecycle, payment runs, and data migration of financial records.
• Presales & Scoping: Act as the Billing SME to assist Account Executives in scoping complex "Quote-to-Cash" engagements, ensuring technical feasibility of financial requirements.
• Mentorship: Stay at the forefront of Revenue Cloud Billing releases and provide internal guidance to consultants on the nuances of the Billing package.

Qualifications

• Salesforce Billing Expertise or Revenue Cloud Billing Expertise: 4-6 years of Salesforce Platform experience with at least 2+ years specifically focused on Salesforce Billing (formerly SteelBrick Billing) and/or Revenue Cloud Billing implementation.
• Senior Consultancy: 2+ years experience in a Senior Consultant or Architect role, leading financial transformation projects.
• Prior experience with Salesforce payments.
• Core Competencies: Deep understanding of the Salesforce Revenue Cloud data model, specifically how CPQ Quote Lines transition into Billing Order Products and Invoices.
• Required Certifications: Active Salesforce Administrator, CPQ Specialist, and Salesforce Billing Specialist (Superbadge or Certification) are required.
• Financial Literacy: Strong understanding of GAAP, ASC 606 revenue recognition standards, and general accounting principles as they relate to SaaS and subscription billing.
• Modeling: Ability to create complex Entity Relationship Diagrams (ERDs) illustrating the flow from Opportunity to Invoice and Revenue Schedule.
• Stakeholder Management: Experience leading workshops with CFOs, Controllers, and Finance Ops teams to gather requirements.
• Work Authorization: Must have full-time permanent US work authorization.

Additional Preferred Experience/Skills

• ERP Knowledge: Experience integrating Salesforce Billing with Enterprise Resource Planning (ERP) systems.
• Experience with Stripe, Ayden, Avalara, Data Processing Engines, and Revenue Recognition systems like RightRev.
• Advanced Certifications: Salesforce Revenue Cloud Consultant or B2B Solution Architect certifications.
• Developer Background: Familiarity with Apex/Triggers as they apply to custom billing triggers or complex invoice presentation.

Benefits

• Flexible working hours with an emphasis on a life-work balance (in that order!).
• Remote flexible work; “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY; travel as required to client locations.
• Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage.
• Competitive quarterly bonus opportunities.
• Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses.
• A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more.
• Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events.
• Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance.
• Opportunities for accelerated growth, networking, and career guidance and support.
• Trust, transparency and respect across all levels of the company.