[Hiring] Solution Architect, Networking @Fivetran

Role Description

We’re looking for a customer-facing Solution Architect role, focused on helping customers successfully establish secure network connectivity with Fivetran. Engagements are typically initiated through pre-qualified customer requests (via a ticketing system) and involve designing, validating, and guiding the implementation of networking resources required for Fivetran’s SaaS and Hybrid products.

As a Solution Architect specializing in Network & Connectivity, you will:

• Design and implement secure network architectures that enable Fivetran to reliably exchange data with customer environments.
• Focus on private connectivity, network isolation, secure data flows, and authentication mechanisms.
• Work directly with customer security, network, and platform teams.
• Collaborate closely with internal teams including Customer Support, Customer Success, Field Sales teams, Product, and Engineering.

This is a full-time position based remotely in India and requires working hours aligned with North American business hours (9:30:00 PM - 5:30:00 AM IST).

Technologies You’ll Use

• Fivetran SaaS and Hybrid Deployment Models
• AWS, GCP, Azure networking services
• PrivateLink / VPC Endpoint Services
• Private Service Connect
• VPC/VNet Peering
• Site-to-site and client VPNs
• Secure connectivity patterns
• SSH tunnels (direct and reverse)
• Bastion hosts
• Proxy agents
• Authentication and credential mechanisms
• SSH keys and certificate-based authentication
• Secrets management and key rotation patterns
• IAM roles, service accounts, and least-privilege access
• Networking fundamentals (TCP/IP, DNS, routing, firewalls, CIDR, NAT)
• Linux/Unix environments
• git and infrastructure-as-code concepts

What You’ll Do

• Help customers design, implement, and validate secure networking and authentication foundations.
• Respond to and own customer requests for networking and authentication assistance.
• Design secure network architectures that enable Fivetran to connect to customer data sources.
• Lead customer discussions focused on connectivity requirements, authentication models, security constraints, compliance issues, and network topology.
• Guide customers through the setup of required networking and authentication resources.
• Troubleshoot complex networking, connectivity, and security issues impacting data pipelines.
• Validate proposed architectures against customer security, compliance, and operational requirements.
• Produce clear architecture diagrams, implementation guides, and customer-facing documentation.
• Work in partnership with Support and Customer Success to ensure smooth handoffs and customer outcomes.
• Identify recurring customer challenges and provide feedback to Product and Engineering.

Qualifications

• 3+ years of experience in a customer-facing technical role (Solution Architect, Network Architect, Systems Engineer, or similar).
• Strong hands-on experience designing and implementing secure network architectures.
• Deep knowledge of cloud networking in AWS and GCP or Azure.
• Experience with private connectivity solutions (PrivateLink, PSC, VPC/VNet peering).
• Strong understanding of VPN technologies, SSH tunneling patterns, and secure authentication mechanisms.
• Experience working with credentials, keys, certificates, and access control models.
• Linux/Unix experience and comfort troubleshooting at the OS and network level.
• Familiarity with security concepts such as network isolation, least privilege, and defense in depth.
• Ability to clearly explain complex networking concepts to both technical and non-technical audiences.
• Strong problem-solving skills and a customer-first mindset.

Bonus Skills

• Experience with hybrid SaaS architectures.
• Infrastructure as Code (Terraform, CloudFormation, ARM).
• Experience supporting data platforms, data pipelines, or distributed systems.
• Familiarity with enterprise security and compliance requirements.
• Hands-on experience with Debian-based Linux systems.
• One or more of the following certifications:
• AWS Certified Advanced Networking – Specialty
• AWS Certified Solutions Architect – Professional
• Azure Network Engineer Associate
• Google Professional Cloud Network Engineer

Benefits

• 100% employer-paid medical insurance
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources