[Hiring] Social Services & Case Management Workflow Specialist @24-MAG

Role Description

We are sharing a specialised part-time consulting opportunity for professionals experienced in social work, case management, behavioral health support, social-services documentation, community programs, and structured human-services workflows. This role supports current and upcoming remote consulting opportunities focused on structured social-services workflow review, case documentation, assessment materials, service planning, referral coordination, program reporting, and high-quality project execution. Selected professionals will apply their social work and human-services expertise to review realistic case and program scenarios, evaluate documentation requirements, prepare structured written outputs, and support accurate, evidence-based social-services workflow tasks.

Key Responsibilities

• Case Documentation & Assessment Review
  • Review social-services scenarios involving case notes, client assessments, service plans, referrals, progress reports, and support documentation.
  • Evaluate case materials against source records, required fields, program requirements, and documented service goals.
  • Support structured review of clinical, medical, behavioral health, protective services, school-based, juvenile justice, or community support workflows.
  • Identify missing information, documentation gaps, service coordination needs, and expected case review outcomes.
• Service Planning & Program Workflow Support
  • Review scenarios involving care coordination, referral tracking, resource navigation, safety planning, program participation, and outcome documentation.
  • Evaluate service plans, progress notes, program records, and referral materials against defined criteria and source materials.
  • Support structured review of hospital social work, county human services, nonprofit programs, behavioral-health services, or community-based support workflows.
  • Prepare clear written explanations for social-services decisions based on source materials and verifiable criteria.
• Program Administration & Reporting Review
  • Review macro social work and program administration scenarios involving grant reports, outcome reports, program narratives, community services, and policy-related documentation.
  • Support structured review of materials connected to Salesforce Nonprofit, Apricot, Bonterra, DocuSign, SharePoint, Box, or similar social-services systems.
  • Translate social work and human-services workflows into clear task documentation, review criteria, and structured written outputs.
  • Maintain accuracy, consistency, and professional judgment across submitted work.

Qualifications

• 3+ years of experience in social work, case management, behavioral health, medical social work, protective services, school social work, nonprofit programs, community services, policy work, or human-services administration.
• Experience in one or more areas such as clinical social work, hospital social work, oncology, palliative care, behavioral health, child protective services, adult protective services, juvenile justice, substance-use programs, mental-health services, or macro social work.
• Familiarity with tools and systems such as Salesforce Nonprofit, Apricot, Bonterra, DocuSign, SharePoint, Box, case-management systems, EHR-adjacent systems, or similar human-services platforms.
• Comfort reading and preparing social-services artifacts such as case notes, assessments, service plans, referrals, progress reports, grant reports, outcome reports, program narratives, and case summaries.
• Strong analytical thinking and written communication skills.
• Ability to translate social work practice and program workflows into clear, structured task documentation.

Requirements

• A degree or professional background in social work, psychology, counseling, public health, human services, nonprofit administration, public administration, sociology, community development, or a related field is helpful.
• LCSW, LMSW, MSW, BSW, or equivalent social work licensure or training is highly relevant.
• Equivalent practical experience in case management, social-services documentation, behavioral health support, community programs, or human-services administration is also highly relevant.

Benefits

• Apply social work and human-services expertise to structured remote project work.
• Contribute to high-quality case documentation review, service planning, referral coordination, and program workflow assessment.
• Work on flexible, project-based assignments aligned with your social-services background.
• Use your professional judgment in a focused, detail-oriented review environment.
• Remote structure with competitive hourly compensation.

Contract Details

• Independent contractor role.
• Fully remote with flexible scheduling.
• Part-time commitment depending on project availability.
• Competitive rates between $45–$65 per hour depending on expertise.
• Weekly payments via Stripe or Wise.
• Projects may be extended, shortened, or adjusted depending on scope and performance.
• Work will not involve access to confidential or proprietary information from any employer, client, or institution.

About the Platform

This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams.

By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy .