[Hiring] Site Reliability Engineer @Invisible Technologies

Role Description

We're looking for Site Reliability Engineers to join a 24/7 incident response rotation supporting a production platform used by one of our key clients. You'll be a first responder for critical incidents — triaging and stabilizing issues at the infrastructure level, working from logs to place a failure to its component, and escalating to the platform team when an issue goes beyond infrastructure-level diagnosis.

We're hiring across a level range. At minimum, you'll own first response: fast, calm triage under time pressure, and good judgment about when to escalate versus resolve. For candidates operating at a more senior level, the role grows to include hardening the systems you're responding to, driving scaling and capacity work, and proposing structural improvements — so the same incidents happen less often over time.

What You’ll Do

• Serve as first responder for production incidents, triaging and stabilizing at the infrastructure level within defined response SLAs (P1/P2 severity)
• Diagnose issues primarily from system logs — Kubernetes, RabbitMQ, and Postgres — to place a failure to the right component before escalating
• Distinguish infrastructure-level failures from application/business-logic failures — for infrastructure-level issues, identify the fix and submit the change yourself; escalate application/business-logic issues to the platform team with clear context
• Participate in an on-call rotation, including off-hours coverage
• Communicate incident status clearly to stakeholders during active incidents, and hand off cleanly to the team that owns resolution

What We Need

• Solid hands-on experience with Kubernetes, RabbitMQ, and PostgreSQL in an enterprise setting, ideally within Financial Services
• Strong working knowledge of Azure; familiarity with GCP or AWS is a plus
• Comfort diagnosing an unfamiliar system primarily from its logs rather than its source — this matters more than deep expertise in any one tool
• Experience troubleshooting production systems under time pressure, with sound judgment about severity and escalation
• Clear, calm communication during live incidents

Engagement Type & Schedule

• This is a contractor role structured around a coverage rotation rather than a standard full-time schedule.
• 10+ hours per week during regular business hours
• Rotational weekend coverage: 8 hours on Saturday and 8 hours on Sunday, every other weekend
• ~72+ hours per month total, combining weekday and rotational weekend coverage
• *Please note: this role is an hourly, contract-based position and is not eligible for bonus or equity compensation*

What It's Like to Work at Invisible

At Invisible, we’re not just redefining work—we’re reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what’s possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won’t just execute tasks—you’ll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI.

We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We’re not for everyone, and we’re okay with that. If you’re looking for predictable routines, this isn’t the place for you. But if you’re driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you’ll fit right in.