[Hiring] Site Payment Analyst @ICON plc

Role Description

The Site Payments Analyst is a detail-oriented individual who manages the site payments and subject reimbursements for assigned studies in accordance with Clinical Trial Agreements, reimbursement plans, and regulations.

• Develops study-specific site and subject payment strategy with Site Payment leadership and payment vendors.
• Works with payment vendors and internal stakeholders to ensure payment configurations are completed upon site activation.
• Verifies contracts, budgets, and participant travel & reimbursement requirements are entered into the site payment system accurately.
• Reviews and approves site and patient payments and reimbursements and escalates issues to Site Payment leadership.
• Ensures payments to clinical trial sites, investigators, and patients are processed timely and accurately.
• Performs periodic QCs and reconciliation reviews of data.
• Acts as a point of contact for investigational sites and internal stakeholders for questions related to payments.

Qualifications

• Solid understanding of clinical trial budgets.
• B.S. or Advanced Degree (or equivalent degree/experience in the opinion of the Hiring Manager) and minimum of 3 years of relevant work experience.
• Ability to apply logic and critical thinking to complex scenarios and propose solutions to key stakeholders.
• Proactive and communicative; able to manage email effectively.
• Customer-service oriented with strong communication (written and verbal) skills.
• Experience with working with large volumes of data.
• Detail oriented and proactively able to identify discrepancies in data.

Requirements

• #LI-Remote
• #LI-RS1
• Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Benefits

• Competitive base salary and performance-related incentives.
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable.
• Retirement and pension plans.
• Life assurance and disability coverage.
• Employee assistance programmes and wellbeing resources.
• Learning and development opportunities through structured training and career pathways.
• Benefits may vary depending on role and location.

Company Description

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients, and suppliers.