[Hiring] ServiceNow Application Administrator @Veeam Software
Apr 04, 2025 - Veeam Software is hiring a remote ServiceNow Application Administrator. 💸 Salary: $69,800 - $99,700 usd. 📍Location: USA.
Role Description
This role is a key member of the newly established ServiceNow admin team within Corporate Technology. This position offers an opportunity to be a part of an innovative and collaborative environment, where your work directly contributes to the company's efficiency and effectiveness in service delivery.
As a ServiceNow Application Administrator, you will become an integral part of our ServiceNow team, managing and optimizing our ITSM, ITAM, CSM, and other products. You will work alongside our development teams, enterprise architects, and cross-functional teams across the globe to maintain health, stability, and continuous improvement of our ServiceNow environment.
- ServiceNow Administration & Maintenance: Oversee the ServiceNow instances, including system upgrades, patches, plugins, and release management
- Performance Monitoring & Optimization: Continuously monitor system performance, troubleshoot issues, and implement enhancements
- Incident Management: Handle incident resolution within the platform to ensure smooth operations and minimize disruptions. Cooperate with implementation teams on defect reporting and fixing.
- Request Management: Manage user accounts, groups, roles, and permissions. Import and archive data, create reports and other requests from end users.
- End-User Training & Support: Provide training and support to end users, empowering them to effectively utilize the platform for their daily tasks and processes.
- Automation: Identify opportunities to automate routine processes, tasks, and testing scenarios to reduce manual effort and improve overall efficiency.
Qualifications
- Knowledge of ServiceNow platform, its architecture, and best practices
- Deep Knowledge of ServiceNow ITSM product
- Knowledge of other products such as ITOM, ITAM, GRC, SecOps (preferred but not required)
- Understanding of web services (REST, JSON, SOAP, OAuth)
- Basic knowledge of ServiceNow scripting (JavaScript, Glide APIs)
- Strong communication, planning, problem solving, troubleshooting, and organizational skills
- A strong inclination towards continuous learning and staying updated with the latest trends in technology and service management
Requirements
- BS/BA degree in computer science, information systems, or equivalent work experience (preferred)
- Minimum of 2 years of experience in ServiceNow administration and/or development
- ServiceNow Certified System Administrator (preferred but not required)
Benefits
- Unlimited PTO
- Medical, dental, and vision benefits that start on day one
- Flexible spending accounts
- Life insurance and short-term and long-term disability coverage
- Family planning support benefits, along with 100% paid maternity and parental leave
- 401k match
- Veeam Care Days – additional 24 hours for your volunteering activities
- Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$69,800 - $99,700 usd
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Apr 04, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
